Sam Philipp
I love pizza hut but tonight Blairs ferry road did so good.đź‘Ť I think their wings are better than any place in town. Good job guys on the pizza too
Bruce Voss
I will never order another pizza from this store. I live less then 5 minutes from the store. Pizza and bread sticks were cold when they got here. I will be getting Papa Johns from now on. Always hot and really good when it gets here.
Wendi French
The on-line app still has difficulty coordinating with the store. There is still a need for more staffing at the location to keep up with orders. Sorry but I try to avoid using Pizza Hut cause of the long waits and stressed out staff.
Anthony Miller
The employee who brought it out curbside was polite, the pizza was exatly as ordered, it was ready when I arrived, and the flavor was far superior to other competitive pizza chains.
Heather Mantell
It was ordered for pickup . The pizza was ready when I got there . Staff was friendly and busy . Got exactly what I ordered with no issues . In my experience , that ranks high marks
Tori Suchan
I ordered for carry out. I arrived 15 minutes later. I was told my pizza wasnt even on Que for another hour. REALLY.....AN HOUR FOR CARRYOUT @ 530pm??? Then I had to wait for over 38 min with kids in car for them to prioritize it and get it completed. Hte staff is really slow and older. To be completely honest wasnt thrilled with all the long haired bearded people aroung my food & no face coverings. I actually would like a refund.
DeAnna Bilsland
First off the employee that “greeted” me was extremely rude. I was snapped at for not waiting the required time before coming in. The website said 25 to 30 minutes for carryover and my email said 5:40. I understood it was a Friday night and it might take a little longer but I had no way of knowing how much longer.
Second, while I was waiting two employees got into an argument that looked like it was going to come to blows before another employee stepped in. The employee that stepped in did apologize to everyone waiting.
After waiting another 20 minutes I told the to just cancel my order as I had somewhere my family had to be.
So after all this I’m out that money and I still had to pay for food again for my family.
If this is how this store in run i will make sure to go elsewhere in the future.
I also know this counts for very little to a corporation but I will also alert sure and share this information with others.
Hikins Mondyu
I order a pizza today, after I ate one slice I started throwing up 🤢🤢 the pizza was kinda slippery 🤮 waste of money
Tyler Freund
Over an hour late delivering my pizza! Didn't even bring the right pizza. No apology or acknowledgement of the concern.
Ashley Marie Herron
Was super disappointed that my pizza didn't have bbq drizzle or extra sauce like I'd asked.. The bbq drizzle was the whole reason I ordered here! But the pizza arrived 20 mins early and then delivery guy was great!
Rick J. Smith
Ordered pizza and was told it would be 1 hr and 20 minutes. Did get the pizza early but we ordered a 1/2 and 1/2 Spinach alfredo pizza and surprisingly ended up with a sausage pizza. Had to even ask driver where our beverages were and he had to run back to his car to get them. called store to talk to manager and got transfered to a call center in Pennsylvania. Called back to store again and this time got a call center and they said that they were probably busy that is why the call came to them. Just to keep trying to call back. Not a great way to run a business. Was told if I wanted correct pizza it would be at least another hour.
Armisha Howard
Cold pizza and wrong order. Was offered a credit that I never got! Worst pizza hut in Iowa!!!
Jay Pirtle
Ordered my pizza online at 11:40. Said it would a hr. I called at 12:53 an they said there was No order, even though I received a confirmation email. I replaced my order, and they said it would be another 25 mins. It's now been a hr since I called, No pizza. Second time in a row this has happened.
Corey Bridge
Order 2 pizzas at 11:15am for work. They said it would be delivered around 12:25 because they were busy. It is now 1:10pm and still no pizza. Called, they said they got busy and it'll be another 20mins. Now delivered at 1:15.
Travis Martin
Ordered a taco pizza with no onions, and got our pizza not only with onions, but it seemed like extra onions. Even my wife who likes onions...said it was too many onions for her. I called to complain about the onions being on there. And was told that it wasn't out on our ticket so there was nothing they could do. Then they transferred me to their corporate customer service, who put me on hold for at least 15 minutes. And each time there was no solution given, or even offered. And when I asked if we could just get a credit for next time...they said that since there was nothing about no onions on their ticket, that they couldn't do that. So I think I might just take their pizza back and give it to them.
Mark Forcht
Worst experience ever. Ordered back in February and never got pizza. Children hungry and had to wing it since expecting food. Ordered tonight and same thing. Hour late and kept getting transferred to Tennessee when called. Rudest people ever. Got ahold of actual store and put on hold for 10 minutes til I hung up. Wife actually went to store and I finally got to talk to store on phone. Offered me meal for $20! Really?! Pizza got here cold as hell over an hour late. Worst 2 experiences I've ever had in my 46 years of life. FU Blairs Forest Way Pizza Hut and ever member you have from the store to the Tennessee call center. You suck and I and hopefully Noone else will order from you. Surprised you're still in business!
Heather Sexton
Worst service ever! Placed an order online and took over 2 hours and 3 phone calls later to receive order. Was assured it would still be hot, this was lie it was cold and rubbery. Was told on 3rd phone call by manager the best he could do was offer me half off!! If this wasn't the only restaurant that delivered to my house I would never order from them again.
Hanna Wood
Ordered a pizza at 5:39, said would be here in 20-30 minutes. 6:13 the delivery driver was in my driveway, got out of his car, got back in, and drove away without giving me anything!! Called Pizza Hut and they called him and said he decided to take another customers pizza to them first. WHILE HE WAS IN MY DRIVEWAY. Called back at 6:29 and then he finally pulled back in my driveway as I was on my phone with Pizza Hut and didn’t apologize at all. They then told me that he left because he realized he forgot something. So not sure which was actually true. Manager ended up refunding my order. Still won’t be ordering from here again which is disappointing because I used to love the breadsticks.
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