This could have been a 1 star rating. Ordered for delivery and had a fairly rude driver plus some of the order was missing. After calling Pizza Hut back Chris Hobart, part of management, personally came to our location to inquire about the experience. He really listened, and of course brought our missing items. He even offered free buffet tickets and apologized for the experience. This was above and beyond what I expected after calling in! Thank you Chris! The food was excellent! After having a rough patch at our local Pizza Hut for about 6 months the new management team has really taken great strides to turn things around for the better! I don’t have a single complaint about the last 5 visits and delivery orders prior to this that I’ve made in the past few months!
We are from Australia and have eaten here twice on our visits
The quality of the pizza has definitely improved at this restaurant. We had not eaten here for long time due to bad service and poor products. But, you have won us back. Thank you for having the order ready when requested.
We ordered from Pizza Hut last night.....9/15/2021....for delivery and from the time I placed the order online, which is super convenient, to the time it was on our doorstep was a 30 minute window. The food, which was a Meaty P Zone, cinnamon sticks and 18 piece Burnin' Hot Buffalo wings....was hot and fresh. You can tell the difference between fresh food and food that has sat under a heat lamp for a while. This was fresh food! The delivery driver always has a big smile and is extremely pleasant too! We live within 2 miles of Pizza Hut but don't like to get back out after coming home from work. This is our 4th order from our local Pizza Hut in the last 2 months and I am very pleased with the customer service and the quality of their food. Kudos to the manager and the employees of Pizza Hut for bringing it out of the hole and making it a top-notch and reputable restaurant in Centerville again.
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