Sluurpy > Restaurants in Charles Town > Mcdonald's

Mcdonald's - Charles Town - Photo album

I rarely write reviews but tonight I had to. This was the probably the best McDonald’s experience I have ever had! Customer service was great, food was great, fast and prompt and plenty of condiments/napkins. I felt like we were in the 90s again when it was enjoyable to go there. Thank you McDonald’
This particular McD's is always busy, but manages to expedite the orders quickly and the food is always as its supposed to be. Never had a problem here in the last 30+ years. Good job!
The staff here seems to be completely incompetent. Every time we order from here, usually on DoorDash, we’re missing at least one item. This most recent time, we just didn't receive three of our sandwiches, and instead of getting our two drinks, we got one random drink that wasn't even remotely what
I did not think I could have a lower opinion of McDonald's. This restaurant must have taken that as a challenge. After they did a brand new remodel I figured I would give them a Shot. Dear God what a horrendous idea. I got a Big Mac. Which the Patties were so thin you could see through them and were
Staff just walks away from you and leaves you standing there when you show up to pick up an order and it was given to someone else.. Wouldn't replace the order unless it was paid for again also.. Which isn't right.. They gave it to wrong person! Majority of the staff is rude.. Used to prefer this Mc
Currently waiting over 20 mins for my mobile order of chicken nuggets, fries, and a coke. Nothing fancy. There were only 2 customers ahead of me. The staff doesnt know what theyre supposed to be doing. They are not organized at all and yelling at each other. Someone, I suppose the manager, told the
Not even close to deserving one star. How are you going to let someone sit in a drive thru for 5 minutes without answering on the speaker, and then when the customer pulls up to the window you tell them that the employee didn’t have a headset on and ask the customer to pull back around to place the
Never had a more rude, miserable with their life person take my order. Food was correct and fine, but the ordering process was terrible! They definitely need a more pleasant sounding person taking orders.
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