Enjoyed my visit today, as I was hesitant to come in to this location due to my pervious experience 6 months ago. Can I say WOW! The total atmosphere walking in was completely different. I was greeted as I walked in, the staff were egar to please, my food and drinks were delicious. Well ran Dunkin! I look forward to future visits to this specific location.
My coffee is literally always made to perfection. No matter how long the line is they always remain professional; Even amongst grumpy customers I applaud their response to “BUSY” !! 😊😊
It reminds me of the type of place where you know a bunch of people are standing around in the back in their underwear, cutting cocaine. Well, everyone in the front pretends that it's not happening. All that aside, delicious.
I first want to tip my hat off to Clarissa! I am so thankful for her leadership capabilities under pressure! I remember when she first took over, it was a mess and she was short staffed! I was very patient and never got upset because I understood the frustration of lack of staff! I did wait long periods of time but during my wait, she always had a bright smile and a good conversation! She never let anything get to her! Shortly after, Andrew stepped in to assist and I was so proud to see it was no longer a long wait. He knew everything like the back of his hand and always had my order complete quick! Sweet soul! Now, when I go…. It’s in and out! No issues and I see things are balancing itself out! Clarissa you deserve MANAGER OF THE CENTURY AWARD! Continue all your hard work and show the world how much of an amazing leader you are! Thank you for all you do!
I just had the BEST experience at Dunkin' in Strawberry Hill, recently I have had not great experiences there, but this morning made up for all of them. The gentleman behind the counter was AMAZING- in the short five minutes I was in there he personally greeted everyone (talking to young children playfully, being friendly with the police officer who was ahead of me in line, and then being so sweet to me as well) he was so fun, energetic, and helpful, He had great energy and was ON IT. He really made my day! I got my order within a minute of ordering and it's even better than expected! Thank you to Dunkin' strawberry hill for making my day! Keep it up and give that man a raise!
This is my go to Dunkin. The staff is so nice and they always make the coffee delicious. I’m from Massachusetts so finding a good dunkin down here is important to me. They are always kind to me and my daughter as well. 10/10 would recommend. Also nice to be known by name and face at an establishment. Shout out to the staff they work really hard!
This is my favorite for coffee and donuts in the morning. I have never had a bad cup of coffee here. The clerks are always friendly and nice no matter how busy it is. Will always stop in for coffee.
Had been staying away from this store because the management was so, so bad. Visited again today & discovered a new manager in place for the last two weeks — one who was *behind the counter* & very aware of the huge problems customers had experienced.
So glad this change has been made! Over the last year, this store has had some lovely staff who were run off. Fingers crossed the future is brighter.
Tried this Dunkin' today, what a great place. Store was clean and they had a couple of tables for eat-in. As it was a rainy day, this was welcomed. What a great team working this store. Not sure who was who, but, Malik Worthy, Jada Thomas and Chance Williams were our hosts. I'm hard of hearing but one of these is the manager. We spoke with her abit, to let her know we really appreciated the extra-mile service we got. Also appreciated the senior discount as well. Our sandwiches and hot drinks were spot on and tasted great. Will definately be stopping in here in the future. Can't recommend strongly enough, do yourself a favor and drop in to experience what a positive attitude does for your day.
Stopped in for coffee, ordered a midnight blend.
They made a fresh pot.
Was pretty quiet, visited with a friend. Good service. And good fresh coffee.
What store is this???? Ah, don't matter, best coffee in the land. Donuts work everytime, never has a bad donut. Great staff, always fresh and also fast.
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