Great American Cookie - Chattanooga - Photo album

I have ordered cookie cakes for years.... The cake I ordered this time is by far the prettiest cake I have ever bought from Great American Cookie Co. The worker who took my order was very detailed when taking the order and the worker was very kind when picking up our order today! Excellent service a

I have ordered cookie cakes from this company for many years and absolutely love the cookies, however today I went to pick up my order which I placed two days ago and was told it would be 20 minutes until they could get the cookie decorated. I asked for a it to be ready by 1:00 pm and it is now 1:41

Ordered cake online Wednesday morning to pick up Friday at 12:15. They called me 10 minutes before pickup time and said they couldn’t make the cake because the manager quit a week ago and was the only one who could draw the horse. Thankfully my daughters party was Saturday but I paid full price for

Went to this location on 3/18/17. Ask the employee did a particular brownie have cream cheese in them, so said that the cheese cake brownies didn't have cream cheese in them😕😦😲This person was so lost and she worked there. Not friendly at all. And if the product says cheesecake, Im pretty sure cream

Just went there to get a cookie after waiting for them to put the brownies out, which they still hadn't. I asked for the biggest cookie in that batch and she ended up giving me a small cookie instead. So I asked to trade the small one in the bag for the bigger one I asked, but the lady said that the

Gabe is absolutely the best! Very kind and super helpful. He went above and beyond for us. Thanks!

Never have I ever paid for water but today was charged 25cents(no big deal) BUT the lady behind the counter had an attitude when I politely asked why was I charged extra. I then because of her rude demeanor text to speak for a manager. She tells me there's no duty but the district manager is here.

I just spoke to the MANAGER at this incompetent place to verify an order I placed yesterday. There was NO order on file!!! She was the rudest person I have ever spoken to so I just cancelled all together. Come on Great American Cookie Company, you can do better than this.