Tropical Smoothie Cafe - Chesapeake - Photo album

Made a takeout order today for my place of work, did not appreciate being charged for a full sized smoothie when their cup sizes are significantly smaller than they ever been. Prices need to be adjusted to the cup Oz. Not charge the same price and decrease the size.

Horrible customer service. Took, literally 35 minutes to get ONE smoothie. No sense of urgency whatsoever. One girl just standing around on her phone. One guy stocking chips. Only one person making smoothies and neither of the other two offered to help despite clearly being busy. And absolutely NO A

I was today years old when I found out that this location has the WORST customer service , I have been going there for years, and today 4/8/2022 @7:00 pm (in case the owner or manager sees this so they can see who was on schedule for that day) was the absolute worst . It was obvious that a group of

40+min wait for smoothies. Employees fighting infront of customers about how busy they are. Nobody seems to know what they are doing. A guy that looks like a Manger looking at his phone in the kitchen while smoothie orders are piling up. Worst place ever.

This location isn’t good about making sure that all items are in the order. Twice we have had food and smoothies delivered to us and both times, they left something out. They need to be more careful. We won’t be ordering from them again.

Really wish I could give zero stars because that's what this place deserves. The staff are the worst. They absolutely NEVER EVER ANSWER THE PHONE. And when you get there they are playing or cussing. online ordering has a very vague message that all menu items might not be available. So I order my ve

Was in at noon ordered wraps and waited 45 minutes still no wraps I had a appointment so. I asked and received a refund and left.I could see one guy in the kitchen making wraps

Been there many times with a friend and had smoothies and sandwiches. They are always tastie and friuty.