First time at Potbelly, and I was blown away! Great service, soft and crispy toasted bread, and excellent texture and toppings. I can see why this chain is a Chicago favorite. I ordered an original vegetarian Mediterranean with pickles, onions, tomatoes, and Italian seasoning. A great combo- highly
Crumbs on table situation with overflowing trash. 1-star less. Like most fast food chains, cleanliness is an issue pre and after pandemic.
CHICKEN POT PIE SOUP — I appreciate the cashier's thoughtfulness that order is 5 min delayed due to Cooking Crust. However, the crust did taste uncooked doug
The feel of the restaurant is nice and warm, you feel comfortable sitting in while you eat. The sandwiches on the menu are delicious and no two are alike. You can also add other toppings on your sandwich then what it already comes with. The variety of soups is pretty good too. The service was fast a
Ordered pickup. Was ready promptly when I arrived. Food quality was terrific.
One note: the location on google maps is incorrect. The restaurant is on the side of the building facing Adams, not the side facing LaSalle. It took me a couple of minutes to find because of that.
my experience today was wonderful at this location. first of all, I LOVE Potbelly's food, but ive found that not every shop has the same service and atmosphere. this shop blew me away how well they are run. i got through the line very quickly. everyone was friendly. they got my order right, rung up
Nuki went above and beyond for my work group. Got out lunches with every detail - made us feel welcome and got us our lunch quickly! I wish we could’ve tipped, so I’m hoping the owner sees this and throws her and the staff a Christmas bonus! :)
I've been here a couple times now and have had a pleasant experience each time. Both times have been online orders and my sandwich was ready at the advertised time and tasted delicious. The employees are extremely friendly and made me feel like a valued customer.
Due to COVID, breakfast options were limited around the loop. Potbelly had temporary hours and didn't open until 9. I was getting a late start so it worked. I had a sausage, egg and cheese sandwich and a coffee. The coffee was fresh. The sandwich was good and hot. Hearty portions for breakfast. The
The staff here is truly amazing! The manager was so polite and welcoming! My food was hot, fresh and prepared perfectly! I definitely recommend this location!
Same great food. Some of the staff could be a little more engaged with customers. Employee in front of me in line was ordering her own food for lunch. She was talking on her iPad (I do not mean iPhone) while ordering and holding up the line.
Lots of seating and convenient location.
If you’re looking for an alternative for all the unhealthy food downtown this is definitely a great choice. Way different feel then subway and your other sandwich choices. Don’t get me wrong they have things on their menu that will add to your calories, but they definitely have a multitude of health
Potbellys was right outside our hotel and we ate there several times for breakfast and lunch. Their milkshakes and cookies were great too. The price of food was very reasonable compared to other places. Would definately go back.
This is by far my favorite Potbelly location in the city. The employees here are actually friendly and the food is always good. This location has a great atmosphere and I enjoy sitting in here to eat my food.
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