Ordered online, delivery subcontracted to Doordash, and an hour and a half later, my order is cancelled by Doordash. I called the store so they could process my refund and was immediately placed on hold for 25 minutes. No thanks. I’ll just wait a few days and dispute the charge. I usually don’t post bad reviews publicly but as I don’t have a receipt I cannot take a survey.
Edit: drove to the location and they remade my order fresh. Thank you
Jill Basye-Featherston
+4
The pizza was interesting with lots of flavor. I loved the big salad! It was the best, and service was great!
The ONLY reason for the 4 stars is because of their delivery times....I totally understand things happen as far as being short staffed but when talking to a live person instead of online ordering at least give a heads up about delivery times......other than that, the food at this particular Donatos is a 5 star!!!
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