Had a teriyaki bowl, bread, orange scone with an orange ginger tea. Very good,
I went into the restaurant to order takeout, The staff was wonderful, from the guy that took my order to the people preparing it and the manager, she was right there with the team helping to put my order together, another team member asked me if I had Christmas plans, I told her mainly making sure my Granddaughter had a good Christmas, at that point the manager came from food prep to give me a cookie to give to my Granddaughter, I was very impressed, I had never been to that particular Panera but I will definitely be back, the food was great, but the staff made my experience the best! Thank you to them!
Food was yummy, service was great, but I was freezing. Luckily I didn't have to wait too long to score a comfy seat in front of the fireplace. It was a miserable, snowy day out :0(
As soon as I left, another woman jumped in my cozy comfy seat. I think Panera needs more cozy comfy seats in front of fireplaces.
I will not apologize, I freaking love Panera. It’s just good chemical free healthy food with a sidebar of treats and bagels. Their marketing of the unlimited Sips club gets us in there several times a week, and we regret nothing. I’ve long since given up trying to find the best place to eat in Syracuse because things come and go so fast. And I’m not ashamed to say I ate dozens of the strawberry poppyseed salads. Sometimes a few in the same week. When you find something seasonal you love, you gotta let it know 😘 if I have but one regret, it’s that they never brought back the maple scone after covid. PLEASE! The orange is delicious, but gives me a touch of the gerd…
As an aside, while trying to gain weight after cancer I ate one of their kitchen sink cookies almost daily (450 cal). I was 60 pounds and needed to gain 50. Y’all helped, thank you!
Very busy at lunchtime but staff was very cordial. Food is individually served to make sure it is hot and fresh which it always has been. It was my granddaughter's 6th birthday and they gave her a cookie which meant a lot to her and her mother and myself. 😊 Everything was phenomenal.
Friendliest most polite staff I've evey had in a restaurant. Even called out the manager to tell her so. Food excellent as usual
Definitely a Favorite Go-To in any US City! The Quality and Consistency of Ingredients and Selection is a No Brainer. My Faves are Pick Two Green Goddess Salad, Butternut Cream Soup, Brownie with a mug of Herbal Tea❣️
The women that run this Panera early mornings deserve a raise ! They are the most caring hard working helpful employees! I’ve never experienced such great customer service! They treat you like family when you come in they remember your name and order! The attention to detail and amount of care Is outstanding I’ve never seen a grumpy look on these lady’s faces ! I could go on all day, you just don’t get that kind of customer service these days! My favorite Panera by far because of them two hands down!
Cashier was rude and seemed annoyed that I dared use my free coupon since my last salad had hair in it. They have been out of the poppyseef dressing for a week.
The service was fast and correct. We took it to go this time. The food is consistently good. In the past, getting the right order when using the app was always risky. Though I now go there and place the order and things have gone much much better.
An error has occurred! Please try again in a few minutes