The best pizza option in the area and i know that’s a statement but i have to be real. Other options in the area are unfortunately subpar. Papa Js never gets our order wrong, delivers quickly, and has a nice menu at a reasonable price!
I rarely do this, but the service was so fast and quality was so top tier, I feel compelled to do so. Im quarantined at home with covid. I ordered wings, brownie, pizza, two drinks and all of this around lunchtime and it somehow made it here within 20 minutes. And the driver was very kind and wished me a quick recovery and told me to get plenty of rest and it was just one of the most genuine encounters I've had with a delivery driver. This Papa Johns is the bomb!
Walked in. Ordered. Walked out in 10 minutes with a great tasting pizza. And I didn't have to do the order on a computer screen. Very nice!!! Friendly lady who took my order, fixed the pizza, and sent me on my way. Thank you!!
Always delivers hot and fresh pizza. tonight I ordered two pizzas and they forgot one. I called the store and the lady was very nice and sent me my other pizza. I’ve ordered from this place a lot and this never happened but when it did, the service was excellent. The delivery drivers are always friendly, and the quality of the food is great and hot.
We have been ordering from this location for 4 years. NEVER disappointed. Pizza is always correct and tastes great! Quick delivery as well.
We decided to order carry out since we were in the area. We ordered a large pepperoni and banana pepper thin crust, jalapeños knots, and a crustless pizza. Staff was very friendly when I arrived and everything was prepared correctly. All food was hot and delicious.
A couple of weeks ago we had a terrible experience, we waited almost 2 hours for our pizza to come and it arrived cold. We placed the order around 8 pm and didn't get there until almost 10 pm on a Sunday and as everyone knows in Clayton we don't have a lot of options after 9 pm. I called and spoke to the assistant store manager and she handled it perfectly and even said the next time we ordered from the store they would give us a free pizza which would be on our account and I didn't believe it. Well, I was wrong we called and they did honor what we were told and the pizza was faster, hot, and delicious. Thank you for the good customer service and for redeeming yourself. I get everyone has an off night and I understand but they made it right!
Valentine's day heart shaped pizza is a tradition. Even when we could go out to eat on V-day, we like to go out an alternate day to avoid the crowds.
I had an exceptional great experience last night ordering my pizza. I had placed an online order accidentally ordered it to be picked up. I meant to have it delivered. When I realized my mistake, I called the store and a very nice lady (wish I had asked her name) helped me change my order and they delivered it for us. I was not sure if they would be able to make this change and apologized for my error and causing them more work. But they were very helpful and even changed the pick up coupon that I had used to a delivery coupon so I didn't pay anymore than the delivery fee.
Extremely wonderful customer service! And our pizza was great too!
I have ordered here before and always do delivery. I figured hey I am only 10 minutes it wont take long. Tonight however I placed an order and did not know that it would be a 2 hour wait to get my order. It has now been just about 2 hours and am still waiting. Hopefully my dinner will be here soon. I am giving the four stars only because my previous order was delivered in a timely manner and was delicious. Hopefully I will get dinner soon. UPDATED REVIEW. I called and the person that answered the phone was very understanding and was able to give an update on my order. My order arrived shortly after. The young lady that delivered my order was not only very polite but apologized for the delayed. Awesome service.
I love Papa John's Pizza. This location was crazy busy on Tuesday evening. The five pizzas, the taste, was great. However, don't ask me to explain why the price of the extra large was much lower than the large. The receptionist and staff were competent, professional and friendly. Enjoyed doing business with them!
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