Laid-back atmosphere on a lazy Saturday night. Got a number 1 with American cheese, no pickles, diet lemonade no ice, and a chocolate chip cookie.... The goto. No issues as usual with a Chic fil a, facility was clean and lots of smiling faces. Will be back.
Update: Total respect as they reached out to me after hearing our concern and handled it beautifully. So appreciated- top notch service and resolution!
We always have exceptional service here! Tonight, we were disappointed. Both the fries and chicken were barely even warm. We did not receive the sauces nor napkins or straws. It was a sad surprise. The lights look amazing!!
I drove into one of the MANY curbside spaces and my food was brought out to me with a smile. AN extra bonus was that I had a free sandwich (something about being Wednesday and awards in my app.). I was very hungry and it was great. Getting back out and turning left on 27 was a bit tricky, but it was not a busy traffic time of day, so even as someone who is not from the area, I managed to get back on the road to my daughter’s house.
We love coming here, and in fact it has become our weekly tradition to come here once a week. We even bypass the other Clermont location just because we feel we have a better experience here. Granted, there have been a few times that the services here were disappointing, but their managers and owner have always managed to turn the experience around. Thank you guys for the great work and we look forward to coming back here!
horrible experience we pull up in our Lamborghini going throigh the drive through and maybe our doors and frame were gone but we had the core part ( us) and they go “ if you want to order you can walk in side” so we leave
Great friendly service, as always the line is deep, but the food came out hot and fresh , swallowed the waffle fries before we got home!
I go out if my way to come to this Chick-fil-a instead of a much closer one because it is THAT good. I don’t know how they make their chicken biscuits so consistently amazing, but they need to train the other Chick-fil-a’s in the area. 10/10 every time while most CFA’s range between 6–/10 most of the time.
Using the Chick-Fil-A app, I mistakenly placed my order at the wrong Chick-Fil-A restaurant and showed up to this 16110 Hammock Ridge Rd restaurant. They were incredibly kind and gave me my order without charge! Thank you so much for being understanding!
Apparently there is a world shortage of cheese. Whether you order a salad with 1 cheese, 2 cheeses or 3 cheeses , the same meagre amount appears in the salad.
So when adding variations to the meal... it may happen, it may not.
Food and service back to 4 star (ish)
This Is all down to the same problem that has plagued this restaurant since it opened. Lack of attention to detail.
Chick-fil-A never fails to impress! From the moment I entered, the staff provided exceptional service with their friendly and efficient approach. The food is simply outstanding—their chicken sandwiches are a flavor explosion, and the menu offers a variety of tasty options to satisfy any craving. The restaurant itself is always clean and inviting, creating a pleasant atmosphere to enjoy a meal. Chick-fil-A truly sets the bar high for fast-food dining, and I highly recommend it to anyone looking for great food and exceptional service.
I had a wonderful experience in the drive thru this morning. I believe the cashiers name was Quinlan, derived from the receipt. They were so kind and great customer service came so easy to them! I loved how they said to me, “you’re all set to live your best life”. It’s the little things (:
The drive thru is organized to keep two lines merging and being served promptly. Haven't seen such organizing and efficiency any where else.
Despite being busy with customers, the staff were very effective, friendly, and efficient. The facility was very clean, despite several children running into and out of the play area. And, the play was big enough to accommodate several kids, even a couple big ones! Great job so far!
Drive through. Food was terrific as usual! Service with a smile and very organized drive through lanes.
Used curbside. The order was spot on. They were super busy, and I didn't think anything of the few minutes extra wait. However, they apologized more than once and gave me a voucher for a free breakfast sandwich. Food was great as usual.
I never have a bad experience here. The chicken is always moist and fresh and the fries reasonably salted, and the drinks are not overloaded with ice. Even on a busy day, I love coming here because everyone functions like a well oiled machine. They each have their own individual job function that is equally as important to one another.
I go here at least 3 times per week. I absolutely love Chick-fil-A and especially this location! Everyone is always so friendly and on the ball! Even if there is a long line they magically move everything along and the food is consistently great! I have been going here since they have opened. Even if a mistake is made and that's extremely rare... They will easily make it right. Thank you to everyone that works at this location that always makes my day better. Jason - White Lexus 😁👍
Quick and accurate. This is typically our go to Chick-fil-A in the area, we have one closer but this one has been a better experience overall. update: Still one of the best Chick-fil-As
Update 2: don't miss Christmas for their festive light drive through
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