Corey S
I was pleasantly surprised by the good service and food. The person preparing my burrito was very nice; he was also very fast! I went during the lunch rush and I was in and out within a 10 minute time frame. My burrito bowl was very good! I also got chips and Queso for later. Overall, very pleased with my food and the service.
Travis Lee
Went in at 7:30pm on a Saturday night. The workers weren’t in a big hurry to serve me, even though it was relatively empty in there. They were catching up on cleaning and chatting amongst themselves. I will say that when I did get served, the employee was perfectly nice and helpful, and PACKED that burrito to the brim without me asking him to. They didn’t skimp on the fillings, and I’m grateful for that. My only real complaint was the fountain machine was down. Oh well.
David Kopnitsky
Chipotle, this one especially is clean and very efficient. I love their food, this review is for this location. Cause there's one chipotle I wouldn't feed my dog from.
Jonathan Greenstein
It's one of the busier Chipotle places I have visited yet they are fast and accurate.
Location is good, staff is friendly and vibe is nice. Just next to the House of Blues and Jimmy John's. Limited street parking.
Kendra Harris
Nowhere to sit .... every table was dirty ... floor filthy ... serving line filthy ....personal convos behind the serving line ...trash cans filled to the top ... with 9 people I counted on duty .... managers nightmare!! I will avoid location worst experience ever !!
Bill Shillington
Looking forward to a great meal and was greeted by a sign on the door there was no chicken and no steak. How is this possible?? Walked down the street for pizza. With all their other troubles Chipotle can't afford more missteps like this. I used to be a shareholder but no more!!
Joie Clark
This location has the worst customer service. Twice I have walked in to be completely overlooked and passed up with my food. I was there on 1-16-2014 and my food was put on an online order and asked what I else I wanted on my food and told them it wasn't mine they passed me up to go to the person behind me and not caring that I'm holding my 6 month old and waited for more than 5 minutes to not even receive my food. I will never step foot in this location ever again. Thanks for the aggravation.
Michael McCandless
Still trying to figure out how this Chipotle can always be out of stuff. Ordered a Sofrito bowl yesterday and they had no forks to eat it with.
Catalina Maddox Wagers
I HATE the Chipotle in Cleveland Heights OH 44118 where I live. A very unfortunate problem since I LOVE Chipotle the food.
The staff is absolutely the worst: lazy, unmotivated, uncaring! Every time I go there I come out in a bad mood. I prefer to drive all the way to University Heights but it is so much farther away so today I decided to stop at the one in my neighborhood and not a surprise... the same mean and worthless staff with the same bad attitude and I am in a bad mood again!
But enough is enough. I decided to do something about it. In this review I am appealing to Chipotle's management to get a manager that cares and hires and trains the staff to the standard I am accustomed from other Chipotles.
With the quality of people working there I am starting to question the quality of the food they are so unhappily serving!
Marquita Laster
I really wasn't paying much attention as my rice bowl was being made.. I get home to eat it an most of the fajita was burnt to a crisp!!! I'm mean completely black wish I could post a pic
Amy Bird Rosendahl
You need another location downtown. Wait times here are ridiculous.
Damarco Robinson
They Need to give people more meat. Foreal they be acting selfish
Mike Gorek
Would be awesome if you weren't slow as sh!t, and someone had an idea how good service works. Your almost as bad ass the Kamm's store.
Elisa Knott
I love the chipotle down town and The steelyard dr.☺☺
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