Service was very slow! Went through the drive thru and the speaker was horrible!!
They wouldn't take my coupon that was on their Wendy's app. They basically said
"oh well"... use it next time!! THERE WILL NOT BE A NEXT TIME!!!
Food was delicious but customer service lacked a bit. But I know it’s a struggle. lol
My baked potato was soooooo delicious. It was fresh and very tasty. I'd forgotten how good they were.
They are always empty on sugar free drinks.
Nice place to take family. Friendly employees.
Sad to see the poor reviews. This location is the best. Sweet staff very respectful. Yes sometimes it’s slower but it’s busy and they never mess up my order. Give them some slack
I didn’t know what to expect getting late night drive thru fast food, but the kids were hungry. Before I pulled in I was prepared to wait a very long time. There was a line, but I was shocked how fast it was moving. I thought the ice cream machine was broken but said wait this is Wendy’s! When it was my turn I was greeted nicely by Tomica the night manager. She was so calm and pleasant. She repeated my order several times and made sure she had it right. I came to the window she smiled and was so nice. I had to tell her she was going a great job and moved the line fast. I always double check the bag and everything was spot on.
She made this Wendy’s look great and is an asset to them. I’ll make sure I’ll go there again even if it’s after 11!
Thanks again for making it a great experience and keep up the great work!
Service was quick and the food was fresh and hot.
Service was quick and the food was fresh and hot.
Excellent service, clean dining area, accurate and really friendly!
They are now open for breakfast again. 🍳🌅
Food always fresh.
However, they are very slow, so be patient during these times. Line commonly stretches to the street. Be prepared to pay by card or order via the app.
Update 6/22: if you order on the app and they are out of something... good luck trying to get your money back. For example...they are out of the Strawberry Frosty. I wouldn't order in the app! They will want you to request a refund in the app but how do you prove they were out of something and never gave it to you of they processed your order for the full amount? The thing that was disappointing was they never told me they were out of that flavor. They just tried to give me chocolate and kept asking if I wanted chocolate.
#TiaTriedIt
I'm disappointed to see how many people are on here giving low reviews for customer service.. I've lived by this Wendy's for a long time and eat there occasionally - when you rate a fast food place rate on quality of food, how fast the service was, and how accurate your order was. The wait time is sometimes a bit long (over 15-20 mins) but otherwise it's a good place to eat.
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