Arby's - Collierville - Photo album

I've tried and tried but it just doesn't improve. I was addicted to the super. We like the chicken salad sandwich but it sure didn't look like the ad on TV. I'm about to write arby's off as a memory. Look at the picture I took

The staff is nice and welcoming and the place is pretty clean. Their drive throu service is quick. Once they missed to add one sandwich but after calling they addressed the issue and made me a fresh one next day when I came to pick it up. I am happy with their service. I order and pick up using the

Nice location. I have ruminated for years about the big food franchises, most notably is how well the various processes should provide consistent experience and product, regardless if sold in Dayton, Ohio, or Daytona , Florida. The framework of food franchises, no,... all franchises, are similar pr

Was not a fan. Employees weren't rude but not friendly either. Sandwich was put together sloppy. Tea was good....that's the 1 star.

Drive thru. Opened Classic Roast Beef sandwich in the car after pulling into a parking spot and meat was cold. This is a common happenstance unfortunately.

The hot honey boneless wings were disappointing. In the app they were pictured as looking like honey barbeque but the ones I got had some nasty yellow/orange sauce on them.. Did not like them. Too hot. Put honey barbeque wings on the menu. The classic roast beef sandwiches were good as usual.

The smoked brisket sandwich... Used to be a good sandwich.. This is clearly old... The meat couldn't be torn apart... I was afraid to even give it to my dogs.... Contacted the restaurant... Nothing... Now days Customer service is non-existenting sadly... I won't be going back...

Since COVID this place has been even worse than before. You can see the employees are uncaring, don't want to be there and are not being managed nor trained in customer service. They are routinely out of products and the brisket is like eating shoe leather. While I have continued to patronize the s