Review Domino's Pizza - Collierville

My pasta and pizza were burnt that I didn't even finish them. They deserve did not have enough cinnamon sauce leaving them very dry, when the survey came around I did provide feedback and pictures and they have not reached out. Simply for the customer service I will not be using this location again

Order placed at 5:20 for ONE large pepperoni pizza. I arrived to the Collierville location near New Byhalia Rd around 6:10 (the ‘Dominos Tracker’ advised my order was completed around 5:46). I waited in the drive through for 10 minutes before I was even greeted, only to be told that my order wasn’t nearly completed yet. Waited a few more minutes to be given a pizza that looks like it been cooked and burned and reheated.

We ordered delivery. One of our pizza's was not delivered so the driver said he'd run back to the store and get it. Store is only about 4 miles away. He never came back. So now a houseful of kids and some didn't get the pizza they like. Made for a less fun night for our party. Pizza we did get wasn't very good either. Thanks for nothing Collierville Dominos. We won't be back.

Omg I had a problem with my order earlier, and waited till my mom came home to take it back. I called just to state the problem and that I was in my way, Eli assured me not to worry that he would personally watch the order. I was then told that they could deliver it to me. He even threw in a brownie. This is why I choose Dominos. With anyone else I would have went through hell. This is a beautiful Masterpiece that it was replaced with!

This is the worst Domino's Pizza. I have to beg them each time to cook my pizza well done, because they never do. Tonight I picked up my pizza and no one had on face mask. Pizza was terrible again

DoorDash let me down three of the past four times I tried using them, including one $100 order that simply never showed up at al. This Dominos, meanwhile? Always shows up in less than 30 minutes and has been consistently hot and tasty on arrival.

To date, our various companies spend between $800 and $1,100 per month with this store. (We have four locations, which includes food purchases for employees). One of our companies provide food to families who are in town for their child’s treatment. The employees at this location can be quite nasty sometimes. They have delivered our food to the wrong locations multiple times, so part of this joke is on us, and we are first to admit it. Sometimes, employees come off as being very nonchalant and ungrateful of the amazing business and tips in which we give them. They sometimes won’t replace our missing food and still owe us a pizza to this day. Once, pizza came with fine crushed glass grinded in it. This is not hearsay; it was I who chewed down on the glass. Yet, we continue to foolishly utilize their service, and mainly because most places won’t deliver to our location, since this site is so new. So here’s the thing Domino’s: Our last time ordering with you, (tonight), was literally that! -It was the last time. Trust, your store will MISS the increase we’ve given you over the past year. And more than the monetary aspect of it all, we were always honorable and kind to your team. I’m sure you know who we are. Please learn from this experience and do better.

How can I live less than 5 miles and 15 mins from a dominos but they can’t deliver to me. At the same time I see dominos drivers driving by my house all the time.

Ordered a pizza for delivery on a snow day and arrived in less than 30mins and was hot!! Great fast service!! ��

Our group of K-4th graders had the best morning with these guys. All patient and so kind. Not to mention the pizza was yummy. Thanks Dominos crew for a fun field trip!

This Domino's location holds a fundraiser for our child's school once a month and we always order. Every delivery person we've seen has been wonderful and kind. Tonight, the gentleman came to the door and let me know right away that he'd forgotten part our wings and ensured me that he would return with them. He not only returned with the wings, but double the order and extra dipping sauce for the trouble. He did a great job of not only taking care of the situation, but going above and beyond. Thanks Dominos of Collierville! You guys have some great employees!

My dad picked up a pizza in the drive through earlier this evening. After paying he was asked to pull forward and they would bring the pizza out. After 25 minutes he went inside and the pizza was sitting out and cold. I called to share the experience and after literally 25 minutes on hold another customer actually answered the phone and stated he was watching them ignore the phone. The poorest of service!!

Hooked up with an insane amount of pepperoni on my za tonight. Thanks team.

All I have to say is y'all suck ..Andy needs to work on customer service and all I got was excuses from him and the driver..Will never order again.. not sure what happens even the quality of the pizza is bad and whoever heard of no sauce coming with cheese bread and if it different he could have asked and everything was pretty much cold