Sluurpy > Restaurants in Colorado Springs > Panera Bread

Panera Bread - Colorado Springs - Photo album

This Panera has the best service and food presentation. Every meal is made great each and every time. I've been here dozens of times. Jason the general manager is so kind and helpful, he's a great problem solver and listens to customer complaints with genuine concern and resolves them as best as
Not bad for a fast food restaurant, pricey but food is delicious, of many Panera Bread restaurants I’ve been to, this one is worth the money.
Earlier today I ordered off of DoorDash, and received the wrong order. When I tried to reorder the order got canceled so I decided to call and prior to the call I was pretty upset but when the manager on site picked up she was extremely kind and was very helpful even explaining why the order was can
The customer service aspect needs a bit of help. In my email I received, I was told to wait by the Rapid Pick-Up shelf. After being ignored by staff for 10 minutes, I figured I'd hop in line even though it said my order was ready about 20 minutes ago. I told them I had an order and after asking for
The cashier was nice, handed us our buzzer for our food to pick up when ready. Well, ours & others buzzers did not go off when the food was ready. The young lady was calling out names for pick-up orders. I never heard her call my name. I decided to walk up to see if my order was ready & sure thing i
Every time I eat here the butter is HARD, can't spread it, must pack on more than I want. So I am using 4 units of butter instead of 2 for the bread. That means more calories for me..and wasted money for panera. I love their Greek salad...but the amount I get is inconsistent. The staff are Very
The service and friendliness at this restaurant is enough to turn a frown upside down. Serously! I had to make sure to grab their names so that I could make a shout out to the staff that was present during my experience there. They were so helpful and kind, they welcomed me as soon as I walked in th
A pleasant experience at this restaurant. Suzanne and the manager on duty went above and beyond for me. Will definitely be back!
They did mess up the order, but the manager made it totally right and redid the order. Great customer service. Loved that they admitted they messed up and were willing to make it right. Trust me not all restaurants are like that. I will be back because of their food and customer service.
The food is always fresh, well prepared and portioned. My go to place for dinner takeout.
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