First I placed my order online and only to get a deal that apparently did not exist. They called said I can't get the sandwich that came with the deal. Then when I show up to pick up my food they ran to the back and wouldn't come to the front. I got Video evidence if need be. The food was already co
We had family in town and ordered the XL Family Pack. I placed the order around 4:00, with a curbside pickup time at 5:45. When my husband got to the restaurant and called in for the curbside service, he was told "we're too busy - you're just going to need to come in and get it". We sat down to eat
First time customers, last time customers. The restaurant had two customers, one was clearly disgruntled already. The staff was distracted or disinterested and couldn’t remember our very simple order. You have to put your own sauce on your food and the tubs of sauce were empty. We had to pry the emp
*DON’T COME HERE* Took my family here during a family outing, spent $65, and had such a disappointing experience. Our meat was “cold” not even room temp. We found a big piece of plastic in our brisket as well. The place looks like it hasn’t been cleaned in months if not longer. I’m really hopin
Sandwiches come plain. All ingredients are on the side (even the sauce) and your have to put it on yourself. The meat comes cold so you have to warm it up yourself aswell. (Atleast I think it does, I arrived 4 minutes after the pick up time and it was cool to touch when I got home 6 minutes later) I
Food was ok, cleanliness not ok. Floor was dirty and greasy, trash under tables, trash receptacle gross. We were the only two people in the place, four employees working. My husband emptied the sweet tea, when the employee made more it got spilled on the floor, mopped floor, then left it wet on top
Food is good but holy cow they need to invest in some better sauce containers. They have signs with little “tricks” on how to get the lids on but it’s a huge mess. Just get the ones that cost 3/10ths of a penny instead of 1/10th.
I've been a customer at this restaurant for a few years. I enjoy the food and feel that they've always been friendly. Up until today they had been practicing social distancing by making some tables off limits and the staff were usually wearing masks, which I appreciated. But today not only were th
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