Switched Cole slaw for extra fries didn't get them until I asked for it. Those happens every time. If this didn't always happen I would have give 5 stars. Their price increase is outrageous, and getting less food . To bad cause their food is good. Too bad
I JUST HAD A ROACH CRAWL OUT OF MY BOX OF FOOD!! I’m so disgusted and don’t think I’ll ever have the stomach to eat fast food again. ESPECIALLY ZAXBYS
This location is just terrible. You will wait 10 to 15 minutes at least. Better check your food to because after waiting they are likely to give you cold food to.
Nice Staff, try to always expedite your service with a smile. Clean & tidy restrooms
Terrible customer service . No one in the store was in uniform and no one honored the core values . I came to pick up a doordash order and was told someone else picked the order up because it wasn’t on the screen . Then as I was trying to figure out what happened with my order , Bri (the GM) offered
Food was cold . Horrible customer service went today around 12. Cashier was ty my order was wrong and light skin guy at window is rude as hell! Slamming doors in faces no greeting or anything ! Definitely calling higher ups!!!
Got to the speaker at the drive thru at 10:41. I was told to please hold. No response til 11:02 saying, sorry we are closed…
Very poor service sat at the window for 5 minutes watching the lady fix everyone in line drinks before even taking my payments and having a bad attitude the whole time, then giving me a drink with something black on my lid and my other Tea tasted like soda was mixed in it. I did not appreciate this
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