Kimberly Beese
Absolutely the WORST customer service I have ever experienced. I call and the lady who answers is clearly eating!! Ordered my food at 7:20, app and website say delivery within 22 minutes. Order still hadn't arrived by 9 p.m. Called the store to figure out what is going on. Only to be told "we have 1 driver, it's a 2 hr wait". Well your app and website need to reflect the right info, this is misleading. I'm told to come pick up my pizza and when I ask for a manager I'm told "it'll be a 10 minute wait." I keep getting picked up and put on hold because the worker is too worried about eating and think im going to hang up the phone. I will NEVER order from this store again. This is absolutely disgusting and this is no way to treat a paying customer. I order at least once a week from Domino's but you've lost that business. Send my fiance to pick up the order, and they haven't even made it yet. I need corporate to investigate what is going on at this store because this is PATHETIC!!!!
Brandon Worthy
Ordered a pizza and the dough was still raw, they sent us a free replacement pizza and it was still raw. We contacted the management at this location and was told “We can’t guarantee quality because the ovens lock and however it cooks is how it cooks. If it’s raw then it’s raw.” We weren’t allowed to be refunded for whatever reason and I’ll never be a customer at this location again. Super unprofessional and awful pizza. If I could rate lower than 1 I would.
I would recommend instead ordering from Marco’s, Papa Gio’s, Lil Caesar’s, Hungry Howie’s, or Papa John’s. They never give you raw dough or tell you to eat it because they’re too lazy to cook it the right way.
K’ri B
Fraud! Cashier helped herself to a tip w/o consent. I did window pick up and when i looked at bank statement charged me more than receipt was. Called store manger and he act as if it wasn’t a big deal. When it STEALING/THEFT! Mind you i had to wait 10 minutes past the time to get pizza. Highly unsatisfied ! Will NOT BE coming here anymore!
melissa garcia
Saint Andrews dominos is the worst when it comes to customer satisfaction. I called to place a delivery the store manager Manny Was so rude..insisted to tell me that they only had carry out no delivery. When I tried to place an order for pick up he refused to fulfill The 5.99 mix or match two deal.. when I told him his system is down for the internet he just hung up on me. I liked dominos but now I will take my money elsewhere. How do you expect to pay your Rude employees without the customers you keep losing? Manny’s professionalism as a manager should be demoted! Ridiculous
Jay
Worst pizza guy ever. I specifically said I would need change for a 20 on the phone before he came and he didn't bring any change so I was forced to leave a 9$ tip that I did not want to give. And the food took almost a hour
Brandi Jones
ABSOLUTELY HORRIBLE THE CUSTOMER SERVICE AND THE MANAGEMENT. Order was never received when I called about it manger was very rude and then call me after I posted a review and canceled my order and put me on the do no order for speaking the truth about the unprofessional behavior only to prove me right . Most definitely do not recommend this place
Kay Hopkins
I ordered a pizza to be delivered. At 2:24pm it took over 1 hour and 30 minutes. I had to . It was cold and awful
it cost 28.93 and i never had to pay that much for 1 pizza and this was today may 5th 2022. What in the world can i do? and check on it
Robert M
Delivery or not!!!
What good is a delivery pizza place that don't deliver.
Of course on google it says they do but try to place and order online or by phone... This company has gone really down hill like most chain restaurants.
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