Pete R
Every experience with this establishment is a roulette. Below is 3 Saturdays, and 3 different experiences.
5/21/22: I ordered a Chicago Style Deep Dish Pizza. The pickup time was 6:50pm. I show up and I'm told it will be another 20 minutes. I return for pickup again and I'm told it's going to be another 30 minutes at least. They ask if I want to cancel, I agree. 1 Star Experience.
5/28/22: I order again the next Saturday and choose delivery. The pizza showed up on time, hot and fresh. One of the best Pizzas I've ever had. 5 Star Experience!
6/4/22: My family wanted this pizza again and after the poor carryout experience I had the first time, I now know to choose delivery instead of carryout. I call in and they no longer offer delivery to my area despite offering it 7 days ago. Back to the drawing board.
Nancy C.
It took 1& 3/4 hours (7:15-9) to get my pizza and it was NOT fresh out of the oven. First time ordering from them. Reheated in micro and the pizza was very good. The delivery person was very nice. I should be compensated.
Ryan Schaefer
I will never be ordering from here again. Absolutely unreliable and the staff lie.
I ordered a BYO Pizza online at 5:45pm. The estimated delivery time was 7:00pm. It was a Saturday night, so I understand the longer wait time.
I call at 7:25pm to check the status of my pizza. I provide my name and address. The staff member tells me that their internet is down and it's causing a delay in order, but she just packed my pizza and the delivery driver is on the way.
I call again at 8:10pm to check the status of my pizza. Without providing any of my information a different staff member answers and tells me the same exact thing. That my pizza was just packed and on the way.
I told him that I would like to go ahead and request a refund. He tells me that it's already on the way. I explain to him that I called 45 minutes earlier and was told my pizza was on the way and I don't want a cold pizza.
He then asks me for my name to look up my order. He tells me that my order didn't go through. I tell him the charge to my card sure did and I would like a refund. He tells me that he will call his boss to take care of this.
Both of the staff members lied about my pizza being on the way and the second one even attempted to stop my refund request because "it was already on the way". Absolutely ridiculous.
john cornwell
Ordered a large thin crust pizza. When it was delivered it was so soggy that I could not even eat it. Tried to grab a piece of it and I couldn’t the dough was all stuck together
Nico Schweikert
Stuffed crust 4 topping is perfection and the staff is lovely. Fantastic stop for Chicago deep dish in COMO
Lauren Kaylie
Their pizza is good, but the last 2 experiences I
have had with delivery have not been. A few months ago I ordered pizza for delivery, an hour after my delivery time I called and asked where my pizza was. They told me they didn’t have any drivers and would get it out soon. They could have called me and let me know or asked to come pick it up. Instead the customer to call.
I ordered pizza again for delivery tonight. It’s been 4 hours since I have ordered, and I still have not received it. I have called 4 times to be told every time that the driver is on their way. Another time I called I got told it hasn’t left the store. Which is it? I still do not have my pizza and don’t think I will ever get it, considering it is 10pm.
If I order from here, I will be getting carryout.
Cory Hradek
We are from out of town, visiting family in the hospital. Was really craving some good pizza. They say hole-in-the-wall restaurants usually have the best food. That's exactly what this place is. At least as an out-of-towner, it felt like a secret place. It's in the back room of a bar, and they literally have a counter and a window that you can see a giant kitchen through.
The food.... Oh my God. I got a 10" order of cheese sticks and a 14" deep dish supreme. The smell that hit me when they put my food on the counter was like nothing I've smelled before. My mouth instantly watered.
I didn't get to start eating my food for about an hour after I got it. It was somehow still hot, and let me tell you, that was the absolute best pizza I've ever had the pleasure of eating. Every bite was perfect. The crust was incredible. The cheese sticks were basically a giant pile of melted mozzarella with garlic and a little bread. I say that in a good way. They were amazing. We stuck the pizza in our hotel fridge and had some cold for breakfast today. I don't know how their pizza improved in the refrigerator overnight, but somehow it did.
If you get a chance to visit this place, do it. I'm sure all the locals are like "yeah, Wiseguys, everyone knows that place" but I'm going to call it a secret restaurant anyway. 10/10, will absolutely miss this pizza when I go home.
JB
The pizza is good, but not good enough to put up with the snails-pace of the greasy looking kids who work there. You’d think making an order more than two hours in advance would give them enough time to have a pick-up order ready. My biggest regret is that I already tipped when I paid…
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