Review Dunkin' - Columbiana

Had to change my review. Multiple times they tell me to pull around to wait for my food. And the person behind me is still waiting at the window when i get my food. It makes zero sense and is just really annoying. Especially when people are in front of me and it seems like they are never told to pull up to wait for their order. Be consistent at least

Why be open 24/7 if you’re always going to act like the customer is a burden every middle of the night. Never anybody else in line and always so slow and act like your breaking their back to order. Last time I had gone they managed to mess up my order not once, not twice, but three times! Honestly it takes some serious skill to mess up that much so props to you.👍

This location has been busier and busier as the area has grown and the way they perform as traffic has increased has dropped off drastically. Unless you are getting a fancy coffee, it may be easier to go to the Sunoco next door.

Sunday stopped at 2:00 pm for 2 cream sticks a 2 iced donuts 6 dollars and change. These were so stale must have been there for more than a couple days. Won’t stop again ever! Done!

This Dunkin WAS my go to place. The quality has gone from 10 to 2. I ordered a med hot caramel macchiato. What I got was a warmed up vanilla milkshake. Extremely disappointed and a total waste of money.

They were really busy and the person who took the order took it while doing other things, misheard my wife's coffee order and made the wrong thing.

This place used to be the best one in the area. I can never ever depend on getting my order done correctly anymore. I don't like leaving negative reviews but for the last 6 months or so they have been terrible. Today we got same order, same ingredients. One is almost white cause it has enough cream in it for 2 coffees. The other is what it should be like. I'll probably start going to the north Lima or Boardman locations. The management needs to get it together there.

During the day service is great going at night before work they're grumpy Don't make the coffee as good as they do during the day and last night no price popped up on the machine outside at the drive-thru so I said it says pay what this says and they made up a number instead

- Delicious, creamy hot chocolate and donuts. We tried your apple fritters and Bavarian creams. - Friendly, helpful staff, which came in handy, because unfortunately you don't provide any sort of list of donuts on your drive thru menu! Maybe something to consider? - This one is very general and more or less directed at the entire chain as a whole, but another huge perk is that you're a 24-7 coffee shop and reasonably priced. You have that over Starbucks for sure. We may just start going to Dunkin now, haha. :-)

I have actually resorted to telling them exactly how much of everything I want in my coffee and it is never right. The coffee always tastes burnt and bitter and they must ration out the milk because my coffee is always dark and never looks like it does when I get it from any other dunkin. I got a almond joy hot chocolate from there and it tasted like barely flavored hot water. I am always disappointed.

Employees are rude, charge $4 a latte to be treated like crap, and everytime I think maybe they got better, nope their worse

It’s been two years since I’ve came to Dunkin donut on 7 and 14 because someone kept my $50 gift card !! management look into it said they saw my transaction on camera and they would call me back and have never called me back two years later ! went there finally for a cup of coffee yesterday and it was more like sugar water very disappointed and won’t go back !!

Just went in to get a latte and couldn't get it because they didn't have any milk! Really?! In the same building as a convenient store and no one thought to go get any! Unacceptable!