Rachael steed
I did a huge team meal through them this week. They went above and beyond and even changed the time of pick up for me last minute. It was delicious 😋 and will be doing it again next year ! Just more rice the girls slammed it lol
Troy Bare
They are the fastest in and out. The staff is amazing and kind with kids. I will be coming back. Thank you so much. Much appreciated thanks 😊
Dawud M
This Chipotle was fast, customer friendly, clean and food was very good. This lunchtime crew were very efficient and kept the line moving to the next customer
Nikki MomToOne
Just ok. People weren't friendly but not exactly rude. Food was OK but stingy. I asked for "extra juice" since they didn't have salad dressing and pointed to salsa she was dipping. The lady grabbed a handful of cheese and I said no no no. She just chunked it off and threw it back in the cheese. I don't eat dairy. Fun picking that off. Line was short and fast.
Kyra Rea Ferguson
After a long day of working with no lunch break I ordered online so I could pickup on my way home. Paid for double chicken and steak - got probably half & half. No corn and no fajitas. Called because my bowl is sad and I am starving. She said I could drive back and they'd replace my bowl. Not going to drive 20 mins back because they were incompetent. I have never had a good experience at this particular location. Will stick to GC location but this is closer to home & wanted my food to still be warm.
Robert May
Just showed up at Chipotle Hilliard Rome road at 1045pm. Sign says open until 11. Doors locked and entire food line broken down and being washed. If you are supposed to be open until 11 then do so.
Michael Preston
My wife and I tried the new Queso today and we were both disappointed, there was barely any flavor and had a powder like aftertaste.
Greg Thirtyacre III
There was about one or two servings of steak left that looked horribly unfresh, like it had been there for quite a while. When I asked if they had more steak coming up I was told they had to go through the old steak before they could use fresh steak.
Max Patrone
Horrible wait time nobody cares about customers. Employees rather sweep worthless parts of the floor instead of keeping the flow of business moving.
Nate Stanko
Slowest and least staffed chipotle I have ever been to. Myself and 5 others walked out of line because they had 2 people working the line. I would recommend driving an extra 10 min to another location or visit Moe's or Hot Head.
Jimmy Muncy
Worst customer service. Our order was wrong the hole order wasn't pack. After driving back was told wait in line again. Will never go back. Very poor srevice. Will be getting ahold of Corp
Kelly Conkey Billups
Waited for 45 minutes and still wasn't close to the counter. The manager was disengaged with the servers who were working their tails off. Poor kids. Seems there's a coupon folks we're attempting to use. The line was into the dining area when we had to leave to get somewhere. Always seems to be extremely slow here. Kids work hard you can tell that though. Needs some leadership!
Nicole Renee Short
I haven't been to a Chipotle in over a year and this visit was worth the wait. Food was fresh and the portions were perfect. Very friendly staff and clean establishment.
Bonnie Baty
Whenever you order online and go to pick up, they still don't have the order made. you'll have to wait just as long as if you walked in. An employee asked if he could help us, and when told we were waiting on a paid pick up, he went through the line, made HIMSELF a burrito, and then clocked out, leaving us hanging. And the rice was hard.
Michelle Copeland
Poor customer service for your online ordering customers. If my food wasn't already paid for, I'd walk out.
Mark Banks
The nastiest shit I've ever received from chipotle in life yesterday !
Michelle Yakubik
Last two times I have gone, my mom and daughter got stale chips. Not very good customer service either. I exchanged my mothers chips, mind you her first visit ever and after my daughter tried her she went to exchange since they were stale too an employee came to look at our table like they both couldn't have stale chips. Seriously, I believe we just paid $43.00 and your concerned we are lying about your stale stock. Please!
Wes Marcum
I would normally give Chipotle the 4/5 star review. There are few instances in which less is warranted and this is one. The rice was as crunchy as cereal. I'm not sure about the rest of creation, but I do not like my rice al dente. Hell a bit overlooked would have been fine, but please put it in the steamer next time before you put it on my burrito. I was wondering why I got such a heaping amount. You were desperately trying to offload it.
Adam Grandstaff
Best fast food there is. always fresh and for the money better than the rest...
Justice Sonya Marie Fisher
Best food ever... i come here to eat as much as possible... good service great food clean place to eat...
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