Review Carl's Jr. - Compton

Ordered and paid for $30 worth of food for 2 ppl to get there and be told they didn’t get the order! I said it have an order number and digital receipt that says I paid for an order here. The person on the other side of the speaker just kept saying we didn’t get it. And didn’t offer any other assistance until I suggested coming inside to show him my receipt. Then he said just pull forward and we’ll look at it. So it took about 20 mins in a drive thru it took 20 mins to get to to pick up an order that was paid for 20 mins before I even left home. I will not be going back to this location unfortunately, and it’s the closest to my home.

Basic food, easy to make, customer service is okay to, theh at least look at me in the eye and smile.. andthat makes me feel trusting

I love Carl's but sometimes the microphone is not working, and communication is difficult. The up-sale promotion then causes a simple order to be a long drawn-out nightmare. So - you wonder, "are they angry because I didn't order more stuff?" They repeatedly ask you, "Do you want something more?..." and it never stops. I have had them ask me 5 or 6 times , "Is that all, sir? Do you want some cake? Smoothie? Bla bla bla bla bla bla - and one time I actually canceled the order and backed out...forcing the person behind me to back-up. You call their headquarters to complain - and they have an answering machine. Carl's food is top notch. But their TV ads are sorry, and their service is really terrible - by their own up-sale program. It shows disrespect for the customer - and they don't care. So I go to other burger places more often now. Carl's - listen to your customers the first time. Stop trying to shake them down like some Hollywood cult-religion. Five Guys, Fat Burger, Wendy's and even Del Taco - make great burgers. Don't forget In-and-Out. Avoid Carl's for a while. They need a time out.

The best burger in the whole world is from this place. The double western bacon burger is the most delicious burger I've ever tried. Personally I don't like onion rings so I have that removed when ordering. If you like spice this burger is also bomb with jalapeños! Thank me later :)

Disappointed the lobby was closed until further notice because I was on a lunch break and had to eat in my car. Tried the new honey chicken sandwich and it was alright but nothing special. A little dry since the drizzle of spicy honey is really the only condiment. Couldn't taste the cheese either because of the honey. $8 for just the sandwich which is a bit pricey, but everything at Carl's is a little pricey these days. They should really offer more promos/coupons like McDonald's and Burger King does on their apps. I would probably give this trip a 3 star, but the Western Bacon Cheeseburger has a special place in my heart so I'll go easy.

Watch out with this place. They charged me $6 just to upsize my combo to a large. AND they charged me extra for a breakfast combo and said that it was because it's lunch time now. They must think i just started going through the drive thru. Basically, they lied to my face and stole my money

This place is amazing it gives great food choices and it's delicious 😋

Carl's Jr is lame. I always feel like I'm getting ripped off when I buy food at Carl's. The prices are that of some premium burgers, but you get mediocre burgers