José Antonio De La Reza Aguirre
+5
Always excellent and very healthy. You have several combinations of chicken and side dishes to choose from.
Amazing food, great customer service. If it was any better I'd move in.
This is a fantastic quick food fix for chicken with a Mexican flare. Love all the sides and the salad too. Very friendly staff and always ready to help you. Great for take out...easy on line orders.
Today we experienced El Pollo Loco like it was meant to be. Fresh, hot and there. We safely enjoyed our meal and we were definitely satisfied.
They now have Keto Tacos that are absolutely amazing!
The folks who work here are always patient, polite, and prompt.
The chicken is always delicious, and they have implemented several safety measures for social distancing.
Good Food , service was good, don't forget to ask for senior discount if you are a senior.
When inside the store to order my food, the cashier ask me for my vaccine card if I will be dining here, I said yes. For me that's good because they're following the protocol of the county.
EAT HERE, NOT PITTSBURG!!!! Went here today after a horrible unsatisfying experience at their Pittsburg location yesterday. The employees here are so nice and the food is always good, never any problems unlike the Pittsburg location where I wouldnt recommend anyone go to, due to horrible food and low quality lazy employees. In Concord their machines actually work to sync with Pollo Loco app for points. They gave me 5x sauce sides with no complaining on a $5 order, unlike the Pittsburg location that only gives 3 sides on a $24 order, and in Concord their sauce cups are almost 100% full, unlike pittsburg at about 25% full. Ill continue to eat here and boycott the Pittsburg location at all costs, iwpuls drive the extra 20 minutes to Concors for quality service and food vs Pittsburg's let down of a location.
I've mentioned before that I have extra criteria for the fifth star. I really don't like to give the fifth star for fast food chains or if I feel the experience was over priced a bit. In our house, El Pollo Loco is a favorite. Prices are a little on the high side for fast food but the quality and quantity of chicken is there. Every visit they deliver on a fresh quality meal. So far, every experience we have had is positive. I hope your experience is the same.
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