Where do I begin?
Thoroughly disgusted with this location. 2 employees stoned out of their minds. This photo is of one of them. Their chairs are all flipped upside down on the tables at 5pm. We found one table with the chairs upright. I ordered my usual here a large New York steamer and my daughte
Manager was OUTSTANDNG, she happily made my experience what I know Firehouse to be.
Had just come from another location which failed miserably at making our sub but she listened and heard my issues and made it right ✅️
Thankful for this location 🙏
I will never ever spend money here. My company Republic Service have spent THOUSANDS of dollars at this location. We went to place a large order Tuesday NOBODY was inside maybe 3 ppl. Some of the employees were standing around talking and One of the workers were actually sitting down eating. One of
Food was good. Place was super dirty though. Lady at register and shorter girl was super rude didn’t even make eyes contact and seemed we where inconveniencing her that we where here ordering. Even laughing at customers as they ordered food. I ordered a large sub so I can have some later. Always lov
Just got kicked out of their dining room after we purchased our food.
They called our name we got our food then they asked us to leave. I asked why, they stated that it is Saturday and they close their dining area because they were too busy.
Mean while there was staff everywhere. They were a c
Had the Smokehouse Beef & Cheddar Brisket sandwich. The food was good as was the customer service. Associates were friendly and helpful. One of the machines they use to heat the food wasn’t working. If I hadn’t been watching what took place I would have been upset at how long it took to get my food
My salad wasn’t right, didn’t get any ranch. This location is always “out of sugar” so sweet tea is usually not available. And the cashier had an attitude when I asked for a refund. As a mall worker I come here often but I’ll probably stop because of the service.
A lot of employees standing around but the floors, drink machines needed cleaning. To much playing and talking . My friend waited for 10 because they just didn't make 1 of her sandwiches
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