Reviews Arby's

I have been a regular customer at this Arby’s location for awhile now. However, I will not be going back. On my recent visit, I ordered an unsweet tea with my sandwich. After tasting it, it tasted bad so I drove back through the drive through assuming they would offer my money back because they sold me a drink that was not fit to consume. Although the employee said “I’m sorry,” her tone and attitude was that I was a bother. She said that all she could do was offer me a different drink (I didn’t want any other drink on their menu). A simple refund would have kept me a regular customer. I suppose if the meat on my sandwich had been putrid, I would have been offered another sandwich choice but no refund. Update: I’m changing my one star to five because of the outstanding response I received when I registered my complaint online with their corporate offices. They were quick to make it right. I’m going to assume they have provided guidance to their employees and I will give this location another try at some point.

Love there pecan chicken salad sandwich. It is scrumptious!!!! Wish they had it all year. Keep up the good work.

Very good food but a little hard getting them to give you arbys sauce packs usually have to argue with employees about it other then that its worth going back.