Not sure what happened. Loved coming here. But NOW its a bit nightmarish. Ordered family platter ribs & chicken fingers. Fingers were either soggy or OVER cooked. Clearly two different batches. Ribs were tough. Mashed potatoes were squeezed out in bag. And had to wait additional hour on top of pick
I came here last night, and just had to return. The staff...from door host, managers to servers are incredible and very friendly and attentive. I've been getting chicken tenders at other restaurants and were disappointed they didn't come close to O'Charleys. So. I just had to satisfy that craving th
Our waitress Kenyatta was exceptional! She was courteous, and made sure that everyone was taken care of throughout our visit. I’d give it 10 stars if I could, oh and the food was amazing!
O'Charley's well I'm sure the rolls are still good. I'm sorry I'm not sure what I should say because I go there a lot last year with my husband and we fall in love with the chicken southern fried Chicken salad. However if the manager is not there to fix it we don't want it because it may not be fres
Used to love this place but as service became poor stopped going. Tried again today. Wouldn't seat our party together because of social distancing, although the very tables they said they had to leave open they filled while we were there - with the same party size. Two of our orders were completely
It took me a hour after pick up time to get my Curbside p/u order after I went inside to get it. Rolls-burnt, steak-overdone, broccoli- soggy. Miserable experience! This will be my last trip. A waste of near $40. Ate as much as I could but I can’t stand it anymore.
Super nice and quick. We ordered curbside once we saw how full the restaurant was and they made it accurately and quickly.
Had dinner here this past week with my mom.. And I just wanted to say thank you for a wonderful meal and for the exceptional service we received from a young lady named Taylor.. This gal never kept us waiting and made sure we were well taken care of..Its very rare these days to get to experience bot
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