John Steese
It’s not cheap ice cream but you get what you pay for. It’s a lot and it’s very very good. Lots of flavors and way more toppings than flavors. There’s even a few preset combinations of flavors, like the mint mint chocolate chocolate chip which adds chocolate chips, fudge, and brownie to mint ice cream. Got it in a shake this time but will do it again in a bowl. Was delicious!
Madalina Theiss
I want to share my experience so please read.
I am not now nor have I ever been a coldstone employee, not associated with anyone there and was just a customer. As a former food service industry worker myself, I sympathize with these workers for their conditions.
We came in to get ice cream on a Saturday night around 6pm. They were absolutely slammed with a line out the door. We waited nearly 40 minutes since the line was so big, everyone brought all their kids, people wanted to try flavors, and everyone wanted pints with mix ins for home, etc.
These poor girls were mushing their hands and wrists trying to mix in all your orders on a cold slab with the scoops and I find it incredible that people still complain about waiting so long when you should assume that you will be waiting long when the line is out the door on top of the work it takes to make your orders.
I was also shocked at the lack of tipping, is it so hard to give them a couple of dollars when you are already spending starbucks pricing on ice cream for your whole family?
Babyblu
OMG! This smoothie was so goooood. The texture was not lumpy. The berries were chopped up just right. This particular flavor was & is very addictive if you love antioxidants 😁 I will be coming back very soon. FYI; order ahead to make the process quicker
aaron forrester
Visited April 2, ice cream was good, store was clean but the reason I’m leaving a 3/5 is due to the toxic employee that my wife and I watched for 30 minutes degrade a fellow co worker. The store was packed, and everyone was working to full fill orders but there’s no excuse for the young ladies behavior. I actually pulled the girl that was being degraded aside and told her to stick up for herself and If I were her, I’d quit that very second. I didn’t catch any names but I’m considering reaching out to management. Best of luck to the young lady with curly hair, I hope she finds a better work environment!
K. Brown
My fiancé and I went here on January 24, 2022, to grab some ice cream, and it was the best experience we've had. It was clean, quick, and easy to order with the help of the cold stone team. If you enjoy great ice cream, this place is for you.
Kira Kay
Do not go here if you have a server allergy. I go to cold stone all the time(not this location). I went to this location today with my family. The wait was probably about 30-40 minutes and they only had 2 workers at the timd we had arrived. Alittle after a third employee had came into the shop. By the time we got to the front I order and they put the spades in the rise station under the slab which they're not supposed to do.Then I started to tell them the proper protocol for which they do at the main location I go to. However, the employees at this store told me, "we don't do that here; the ice cream is too hard for us." Ice cream in the front display was also melting. I've been going to different cold stones for over 20 years, so I know what is supposed to happen.
Erica Jewell
Placed order for pickup and still had to wait for my order. It was ready more than 30 minutes ago. All the non friendly associates had to do was get the bag out the freezer. Instead they had my son and I stand there. I could have just came and got in line and ordered for quicker service. Crazy thing is, it wasn't busy.
Deshoun Butler
This place is so slow and I feel bad for the Spanish girl that was working mainly alone. We counted 5 people working and the line was out the door. The was one spanish girl helping everyone else. Another girl kept changing the icecream containers. Another girl was packing half gallon icecream. Then there were 2 girls in the back. We stood in line for 40 minutes. But the worst part was this tall dark skinned female with glasses, a nose ring, and puffy hair employee that kept coming from the back had a horrible attitude. She came out a few times, looked at the line and went back into the back. She finally came out with her bag and a drink and almost ran us over in line getting out the door and never said excuse me or anything. When we were leaving we told the Spanish girl thank you for helping us and we see she is working alone and keeping up with everyone while still being nice.
An error has occurred! Please try again in a few minutes