Review Burger King - Conyers

Terrible customer service ! The lady at the speaker didn’t even welcome us nor apologize for the wait except of doing so she said I’m waiting for you in such a rude manner like excuse me but if your having a bad day don’t take it out on others PERIODDD!! Nobody has time for your terrible attitude . I don’t even know why she is at the speaker or near the customers . If you hate your job so badly then leave because customer service is not for you clearly since you can’t even greet a customer politely and speak to them with respect . When I went to receive my food the person at the window didn’t even greet us neither and just handed our food like nothing and closed the window like wow . Please don’t waste your time coming here . This establishment needs to do better .

Would not recommend coming here. Really wanted breakfast on the way to work. The young landy that took my order was nice but the wait was ridiculous. The guy in front of me got his food 30 minutes later. I pull up and wait 5 minutes for someone to take my money and they back there just talking and laughing. Made me late for work and everything.

My mother is paralyzed and unable to move her left arm or hand. We purchased a whopper sandwich and asked the Conyers GA location if they would cut into quarters so she was able to easily eat but staff advised they do not cut sandwiches. I am very disappointed. I guess it's a good thing they retired their motto cause you can't "have it your way". I won't be providing them my business any longer.

The dining room was closed the day I visited. There were six cars in the drive thru and against my better judgement I got in the line. I sat in the line for 40 to 45 minutes to order and get my food. When I finally got my food I was missing part of my order. It was a good thing I checked it before I pulled off because who knows how much longer it would've taken to get it fixed. This is not how long it should take to go through a "fast food" drive thru becausethere was nothing fast about it. This type of experience is what makes customers feel unimportant and makes them not want to come back.

The french toast at this Burger King is never done so I waste my money everytime even though I request them to be crispy. They are the only one I have a problem with. I always have to throw my food away.

Closed inside. Slow drive thru. Told they were out of the strawberry lemonade frozen drink and the coke frozen drink was not on sale for the $1 price like they strawberry lemonade one was despite a giant sign on the window saying frozen drinks only $1. I don’t think I’ll be going back to this location for a while.

" Do you want me to call the cops"- GM Jay You can check my profile I have done a lot of reviews before that have hit some numbers. Update 2: it's June. No call back and no apology issued. And now after seeing how this company treats their long-term 2 decade employees (by giving them a cup and a pack of lifesavers 😬) I am fully aware that there is no resolution or apology forthcoming. Just waiting for the moment I find out someone has been targeted by this unhinged manager. Update: No call back from corporate or the store. No apology given for the unprofessional behavior. The way this team is managed is absolutely mind boggling how they have learned to threaten police before actually empathizing and apologizing. This was by and large the most traumatic experience with a "General Manager" I have ever had in my life. The drive thru workers were quick and friendly enough. I had my order within a very good window. No complaints there. I alerted the staff to half of my order missing and that is where this took a turn south. The general manager told me they packed my order and it couldn't be wrong. Even though the bag I was given clearly could not have included all items I paid for. When General Manager was called out on lying about how I was handed everything, even after admitting an item wasn't IN the bag because they called to the staff to BRING one of the items, they became very irate and gaslighting. GM started to boldly lie and say I was yelling and throwing food. An experience I would never believe had I not gone through it. I actually was hesitating on sending my open fries and nuggets back thru the window because who knows where the items are going. All General Manager had to do was LOOK at the bag. The attempt to intimidate me was traumatic.General Manager was staring me down and then said " Do you want me to call the cops" It shook me up so badly I had to take minutes to compose myself to drive safely. There was no call for this over a small error that I would never spend time being upset over. Everyone makes mistakes. The way I was treated is haunting me to this point of writing the review. I didn't want to blame the staff who have to work under these conditions nowadays. I appreciate all essential workers as they have gone through a lot. but I'm writing a review because for someone to escalate like that ... It's just ...I felt unsafe.

Horrible experience.. never going back. I ordered the fish sandwich combo. The fish looks like they cut half away, and it was not fresh it was cold. Disgusting! The manager didn’t apologize when I asked for my money back, she instead asked, “where’s the drink?” A free drink for wasting my time would have been too kind. STOP WORKING WITH FOOD IF YOU HAVE BAD ATTITUDES & ENERGY! The first and only bite I took my stomach immediately started to hurt.

I got a sausage croissantwhich and while it tasted good it was so smushed down and flat that it was like eating a sausage paperwhich.. #NotHappy

Why did BK want to charge me $2.13 for a cup of ice? And then the manager sniped at me the "I didn't need it then" when I refused to pay for it! Rude much?!?!

Fastest Burger King in Conyers!!! They have really upped their game great service

I come to this location 3 times a week to get my number 1 breakfast meal or sometimes my daughter will get for it..costumer service is good and so far food is always right..but my problem is the when the food is being pack..is like I got 3 foods in my bag along with my condiments and 10 creams all off was stuff in this lil bag..ya gonna do better packing ya food..thanks..

It's Time for a new crew!! Not a friendly atmosphere!!!

Bring cinnaminis back!!!!!!!!!!!! Only thing I liked

Im here now... waited 15 for my food with.only 2 cars in front of me!! Seriously this place SUCKSX HAS FOR MANY YEARS NOW!