We made a stop at this location on our way to Canada. Clean, nice atmosphere and friendly staff. A perfect break spot!
Great customer service early in the morning, clean, fast.
I always love the service here, but on 10/12/23 the barista sam spoke to me and my mother with a very condescending and kinda rude tone when my mother simply asked about one of her items we were waiting on. I don’t care how busy you are, you don’t get a right to talk to anyone as if they’re an annoyance in the way she did. Not impressed with her.
Inside the store was very clean, staff were great. Chairs were all clean and comfortable.
The parking lot was a different story. This is clearly somewhere people driving long trips down highway 81 stop often and because there isn’t a garbage can on the outside of the building it seems everyone just dumps it all in the lot. Old food that had be driven over, and even a bag that was tied up was placed in the garden area. Very inconsiderate guests considering there is a garbage just as you walk inside.
Very friendly and fast. Food is crazy good and made so quickly.
I love Starbucks! They have the best coffee and the customer service is always A1 and that's what I love the most!
Revised review: I was provided a gift card to reimburse this. Great service regarding this issue.
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Never open within the hours stayed on their website. Attempted to call to check hours and no pick up. Pre ordered and paid for coffee and store was closed.
Best service! People are very careful with your order and your needs. Great place. Always staying here on my way to NYC! 👍🏻
Nice atmosphere! The staff we’re nice too but not a lot of selection of desserts when we came in (it was almost closing time so maybe that’s why)
The location of this starbucks is so good. Parking is ample. It is near to the highway. Very clean place. It is a very cool place to hangout with a coffee and some tasty bites. Starbucks coffees are anyways super hot. They also have wifi. Staff is good here. This place also have out door sittings.
Starbucks is consistent. Go to any Starbucks and get the same good quality food and coffee. Bacon,egg,Gouda sammy. Mmmmmm
As always, there service is very professional and efficient. Love the coffee.
Love the Cortland Starbucks. Never top busy and always clean.
This Starbucks is always clean, well stocked and adequately staffed w friendly , helpful baristas that can actually make good coffee drinks. The food choices are actually quite good. The iced lemon cake & the impossible sausage breakfast sandwich are just a couple highlights. I’ve never had a long wait here
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