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Sluurpy > Restaurants in Council Bluffs > Mcdonald's

Mcdonald's - Council Bluffs - Photo album

There was a bit of a wait in the Drive-Thru line. That's to be expected because somebody ahead of me had a big order and there's only so many employees inside making the food. The food was good. The cashier and window delivery person were genuine and polite.
I hate writing a bad review, but this McDonald's really needs to work on order accuracy. Every time I visit this McDonald's I am shorted something. The staff is always friendly and the service is as fast as it can be even though they are short staffed like everywhere else. But I'm tired of not getti
Went there for breakfast with my dad and we were in the drive thru it wasn’t very busy and the line didn’t move for 15 minutes we finally got up there and it was this automated voice thing trying to take our order but getting everything wrong we finally got to talk to a real person and she had absol
Always warm food at the Madison ave location. Don't like the new order system. Screen sometimes doesn't work. It picks up all voices in my car so grandkids send orders thru without being able to change it until I go to window to pay. Frustrating system. Make it human and take our order please .
Went thrue Drive Thrue in CB. Window cashier asked if I can go to #3. Since I was not in a hurry to be were I have to go right now, I thought I'll test them to see if I'll get my food at a decent time today. Paid at window at 12:27 pm, got my food at 12:34 pm. It didn't take as long as it did back
Just never seem to get the order correct. Not once, but several times we have had missed items. Once or twice would be acceptable but 30 times is just insanity.
Just not good food anymore, hasn’t been for a long time. It’s slop, crazily overpriced. No idea how people still eat here. The customer service is horrible as well.
I'd give ZERO stars if I could. My crispy chicken sandwich was anything but. It was cold and charred, both the bun and meat were burnt. My soda was flat. They should be ashamed of putting garbage like that out there and calling it food!
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