Steak 'n Shake - Cumming - Photo album

Food was good, but this is not the Steak n Shake I remember. Cleaned my own table to sit down, ordered from a kiosk and waited for my order to be called over a loudspeaker speaker. My visit lasted 45 minutes and there was not a single interaction with an employee! Oh.. why change to paper straws w

This Steak and Shake was a great, new experience. You order at a touch screen now, and they call out your order. The tables were clean, and the wait time was very short. We will make a point to come again.

We placed an online order to be picked up at 8:15 pm on Friday night (5-13-22). I arrived at 8:10 and the place looked like a ghost town inside. I told them who I was and they told me my order was almost finished and to have a seat. At 8:20 they still didn't have my order. At 8:40 I finally got my o

The experience was poor. The double n'cheese had no cheese, fries were cold, burger was cold, meat was not seasoned at all. Ordered ahead in the app to pick up at the store, but they closed the inside which isn't stated on maps. Had to wait about 25 minutes in a line at the drive through to pick it

They don't have high chairs for babies, so my infant had to sit on the table with me holding her, in order for her to eat. The ladies working stood on their cell phones instead of helping me when I needed it, they even looked up at me and continued playing on their phones. The tables were disgusting

Definitely not the pre-covid steakn shake. For being nearly two years closed to in dinning, the place is dirty. Order on machine, pick it up after being called. No communication between customers and associates. Food was mediocre, not as tasty. Honestly, I understand that covid had hurt lots of busi

Sign in parking lot said dining room open. While placing order was Rudely told we had to take order to Go. This was false advertising and because they was lazy to remove sign and honor it they wouldn’t let us eat inside with handicap son. Then was told when said something manager Heather said kee

Went in with my son and husband. The place literally had no high chairs or booster seats. Why? I have no I idea. The man cooking the burgers had on no hair net, mind you he had a mullet. My fries were cold. Looked very nasty behind counter