Reviews Bruster's Real Ice Cream

Some of the best ice cream you'll ever eat. Great variety of flavors. They're always coming up with new flavors. You can't go wrong here!

I love this brusters I’ve been going here since I was born!! I recently started taking my dog out on car rides since I finally bought my own car and I want my dog to have doggie sundaes. Last week I went and got some ice cream for myself and three doggie sundaes for my three dogs. They open at eleven and I got there at eleven thirty and nobody was there, only one girl. I wasn’t answered at the mic so I drove around because I was so excited for my dog to try his first ice cream there and she came up and said that she didn’t have many things because the truck was coming later (okay that makes sense) so I drove back around to look at the flavors again since the one I originally wanted wasn’t there and she answered so I ordered. Then I ordered three pup cups and she only gave me one (I suppose it’s because I only had one dog in the car but the two others were at home and I wouldn’t forget them and not get them some ice cream) then she told me she needed my card back for SEVEN dollars for two pup cups (Which are FREE) She rolled her eyes multiple times and was just a terrible worker in general. I totally understand that she was the only one there and that can be frustrating and stressful but I work in fast food and there is never a reason to treat a customer like that especially when I was being respectful and apologizing for being a pain. Today though I went back because I’m not stopping because of only one bad memory. They were great and very helpful, it was a bit hard because my ice cream was melting a bunch and dripping all on my car but they got me some napkins ASAP and a new (bigger) bowl to hold my ice cream. I’m so glad they restored themselves lol!!

Love the customer service here at this location they are very friendly and fast. The weekends are pretty packed but the taste of the waffle cones and ice cream never disappoint!