No joke — best chicken, ever! The chicken is just DELICIOUS! Really nice staff. Highly, highly recommended!
Briant Patterson (Briant Patterson-Realtor)
+5
Service is always good and be sure to honk your horn a few times after good service at drive through or ring the bell inside. The employees love it! #legloverspecial
I love a place I can go to and be able to change an item to what I want to eat, without getting that weird look.
This particular location of El Pollo Loco is so on the ball it is unreal. Every single time I walk in there or anyone walks in there for that matter they always greet you and always say hello and it's not just one person that does it it's several. Their food is always on point perfectly cooked and packaged very well and neat. They take time to ensure that you're very happy before you leave especially when you're doing take out. For example tonight when I got my three piece meal, I ordered all chicken breast and they felt that one of the chicken breast was not as big as it should have been so they showed me it before finishing packing it up and ended up giving me a thigh as well. I'm extremely pleased with this location I always have been and honestly I'm sure I always will be.
This is my favorite location when I want to eat at Pollo Loco. I’ve gotten to know a few of the employees and every time I’m there, they’re always very friendly.
The service and food at this location is amazing every time I come eat here. Wouldn’t change it for any other pollo loco location lol.
The best chicken, the best service of any El Pollo I’ve been to.
We love this this place. We met everyone at the Chamber mixer at the owners are delightful. The Double chicken bowls are amazing. thank you so much
Friendly staff and atmosphere. Great chicken.
I’ve always said that if I could only have one restaurant, it would be El Pollo Loco. It’s not fine dining and it’s not glamorous, but it’s solid, affordable, simple, good food. Everyone is always very friendly and helpful.
Irais gave us great service
Will recommend anyone here .
👍
The service was friendly and super fast!!!
Excellent service they are very friendly
Had a small purchase at this favorite store. They usually recognize their repeat customers, which I find unusual and complimentary. Friendly and courteous staff, great freshly prepared food, good parking and drive-up service. Go there!!
I had a great and easy experience here. using my new app was great! food is delicious and the assistant manager , I believe her name was Arianna, was awesome. she was watching every order and checking on each guest! super happy face! thanks!
Review Updated
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I have been back 3 times now to this Dana Point location. The staff is super friendly, the food is great for quick Mexican eats. But most importantly, they’ve worked hard at constantly wiping the tables down. Glad to see the improvements.
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Great tasting food, i eat at this chain when possible as its affordable, great quality, and tasty. I usually go for one of the $5 combos as it is the right proportion and it comes with a drink.
The only downside at this particular location is the cleanliness of the tables in the dining area. Since i have eaten here more than 4 times now in a short span i can say it is not just a fluke day.
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