Reviews Chuck E. Cheese

Had a lot of good experiences here as a kid with my 8th birthday party among other visits. I really loved the helicopter bike game and the roller coaster simulation game. That was back in 2011 and other years around that age. I came here again around November last year and May of this year. Many of the games weren’t there anymore and the skytubes were gone. I also noticed the 3 stage animatronics that were originally used for the ShowBiz Pizza Place animatronics were nowhere to be found on stage and instead was replaced with a single Chuck E animatronic on center stage with curtains covering the stages that once held Pasqually and Chuck E. It was still nice to see that the old stage itself was there. After all, it is a 42 year old stage from a store with a rich history. This store used to be a ShowBiz Pizza Place with the iconic Rockafire Explosion animatronics in which that stage once held. Unfortunately, in recent days, they’ve undergone a remodel and have since gutted this historic stage and have added an interactive dance floor and are in the process of installing a video wall in place of the stage. As much as it might look nicer and will add more new games, it just sucks that it’s at the expense of 1980’s history and vintage robotic technology. However, I will always have memories, videos, and pictures of the place when I was a kid and can say, I enjoyed it back then. So, I will give my thanks to the people that made my experience there as a kid great. I just wish CEC Entertainment cared more about their history and would view their animatronics as more than just depreciating assets. One man’s trash is another man’s treasure.

Attended a 10am birthday party and the place was super clean and the food looked fresh in the salad bar. The toddler area is no perfect for the wee ones. All the games were operational. The sound was a little loud near the stage area, but they gladly lowered it to a comfortable level. If you are planning an event there, I'd recommend the early 10am slot to avoid the crowds.

I haven't been to a Chuck E Cheese since I was a child. My 3yr olds been asking since seeing ads on YouTube videos. Can't speak for others but this (Cass Ave) location was super convenient and really clean/maintained nicely. I'd say it's great more for younger school age children due to mostly ride ons and small section of ticket games. It was perfect for us since I had two young ones. They loved the ride ons!! The pizza was surprisingly tasty! Crispy crust and good flavor to the sauce. We just got combo one - Lg pizza and 4 drinks. You get your paper plates and cups in a little bag and your pizza gets delivered to the table. Free refills. With purchase of a combo you get 10% off time or point purchases for rides/games. Also random but i loved that they have the old school fountain drink spouts vs the single touch screen soda because I swear all the drinks taste better and not like a mishmash of all soda. Many hand sanitizer dispensers throughout and an amazing idea- they stamp all in your party with a blacklight number so that no one could possibly leave with your child! They checked us on the way out to make sure! Only reason for 4⭐ is that when I complained about the milk jug game not giving my tots all the balls promised on screen, a man (management of some type?) gave me some explanation about how if you reach too far in the game will stop play immediately - ummm they are 3 and 1.5... of course they may throw wonky or release their throw past the line. He was by no means rude but it felt a bit inconsiderate. If it's annoying or happens often just put up a mesh netting across the throw line. Also it was a SINGLE point he was returning to the card so felt even more trivial

Great fun place to take my son for an hour our two unlimited games. Prizes are not very good but the unlimited game play is great

We had fun playing the games and most were working. Always needed to wait for somebody to take an order or to cash in tickets. Placed a food order and it was lost. We ended up getting a refund. Kids were hungry and cranky.

First time to this location and this will now be my regular spot. It was clean, staff was pleasant and friendly, and kids had fun playing. Came on a Saturday night and it wasn't too crowded.

UPDATE: I know we live in an ever changing world, but we just tried to get pizza here. I know they have games too, but we were hoping to both get a pizza and play. Unfortunately, we were told the kitchen was closed. For reference, this is 6.45pm on a weekday where they are open until 8pm. If your kitchen closes over an hour before the establishment is closed, this really should be posted somewhere. My starving child now has to go elsewhere and we'll come play games another day. Or try another CEC. Just disappointed today. *** We always have so much fun here. Pizza is tasty and we love dessert. Staff is friendly and helpful. We will definitely be back.

Darien location was my favotite. However i went there today and half the games were broken. I wont be back again to this chuck e cheese. I hope other ones are not in the same shape.