First thing first!!!!This restaurant needs to be remodeled there’s mold everywhere!! The staff needs to go back retrain on customer service! Food cold!! No managers helping the staff! One of the employees seating in the lobby yelling across the counter and walking around cursing (stating he don’t ca
Ordered online for a 9:40 pickup. Arrived at 9:35 and went to door which was locked. Rang bell like sign said. No answer. Call store phone and no answer. Proceeded to drive thru just to sit and wait. It’s is now 10:15 and just received my food. Good job 40 minutes to pickup a mobile order. Never ag
Service was good & accurate that’s all u can ask for at 1am. Food was good , it’s Krystal’s I wasn’t expecting anything mind bowing. The lady in the drive thru was doing her thing also. Looked like they were short staffed so there was a line but still no complaints.
The only good experience here was the lady that fixed my drink. I had to run my card 3 times before they figured out the cashier wasn't signed in. It took forever to get my food. When I did get my food it was so hot in the restaurant that it was uncomfortable to sit there and eat. I ended up leaving
I ordered 4 Crystal's burgers w / cheese a coke and fries. I got 2 Crystal's w/cheese and a chicken sandwich, fries and coke. One burger the bun was like mush. You could of ringed it out. I turned around and took my order back. Even though they made me 4 fresh burgers the manager never apologized an
Long long wait. Inside was closed due to staff shortages. I don't care for their standard mustard on the burgers plus when I got them they were cold.
Prefer White Castle when in Orlando.
You had one job...
Stopped by Krystal to grab a sack of burgers. I figured this would be a quick and easy process.After all, it was 1100 on a Saturday.
I pulled into the drive through and waited...and waited...10 minutes goes by, no movement. I figured it was probably a customer being slow. I deci
Food was hot and okay, but they are out of Chili, Tots, and the tables and floor hasn't been cleaned all day and its after 6pm. Definitely needs to be cleaned up and the menu items you dont have, need to be marked on the menu somehow. Ridiculous as a Krystals.
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