Burger King Decatur

We were hesitant to try BK based on previous experiences a LONG time ago. But my daughter had never been, so we went on a limb. Drive thru customer service was spectacular! This location is attached to a gas station and the menu board was all scratched, so it looked sketch. But our order was correct and the food was warm so no complaints there. My husband and I both ordered the chicken sandwich. The breading has a certain seasoning in it that reminds me of frozen chicken you get from Walmart except this chicken also had a weird shape. It was not just a chicken patty-shape, it had knarls and kinks in it. Our sandwich was made with potato bun which is my fave which hosted a horseradish/mayo-type sauce on it, but I didn’t like the way the flavor of the sauce clashed with whatever seasoning is in the breading. I am going to feel confident in assuming the chicken is not breaded in house but rather are trucked frozen so the taste cannot be changed though. No biggie, I can always go somewhere else for my chicken sandwich cravings after all it IS called BURGER king. And my daughter did enjoy her burger. My deduction of a star is due to the actual taste of the food as it wasn’t my preferred taste, even though the fries are great! But customer is on point. So if you’re driving through and need a quick place to stop, not a bad pick.

They have gotten rid of all the old worn out stuff and have brought the place to a state of the art place and customer service as always without the stupid tablets their competitors have. I have been craving a burger for over a week. But not just any burger. It had to be a BK burger and got what I wanted and needed today along a. Friendly smile. Thanks for who you are and what you do. Eddie R. U.S. Navy, Ret. Bridgeport, TX