Noelle Kamens
It’s super hot or miss here. The last few orders I’ve gotten have been almost, if not, Inedible. Service is always friendly and fast, but I just wish I could count on getting a good product.
Marshall Lee Arrigo
Me and my partner stopped on on a busy Friday evening, service was fast and friendly and staff was very nice! Food was great and I know it’s just fast food but seemed seasoned better than most chipotle’s! Prefer this location much better than the Lincoln highway one.
Mary Chappel
Placed an order online for pick up. Arrived early to grab food as soon as possible and it was already ready. Grabbed it and headed home only to realize it was all ice cold. Not even the idea that it was once warm. Tried warming it up and eating it, but even then it was all incorrect and pretty gross. Tried calling and you can't get ahold of anyone unless you say you want to place a new order...then they just give you another number to call to sit on hold/wait for a call back on. This is not how business is done. Period.
Crystal Cardona
This chipotle has the worst customer service. Every time I go this lady gives me an attitude like I’m an inconvenience to her. Miss maam you are the one miserable working here not me. Then they put ton foil on my bowl for a to go order. I got home and it spilled everywhere. When I asked her if they had any lids she rudely responded no. When I looked over to the online order area there was a long stack of LIDS. I do not appreciate being lied to. And if there was a reason then at least explain it to me. I have no respect for people that blatantly lie.
frank moore
Food was good, service was meh when I order a steak taco you don't need to ask what protein I want.
Eric Guzy
The food was great, everyone was so pleasant, the place was busy but service was quick. It was a good experience
Miscellaneous Muzik
Great for eating on the run... The service is always delightful and the crew always seems to enjoy what they do. Its one of the cleanest Chipotle's I've ever visited and I always have wonderful conversations with the crew!
Dale Kunkel
Food was very good and so was service through the line.
Kaitlyn Jeanne Essex
Good food and good people. Always in and our really quick. Definitely recommend if your looking for some decent food
Mike Veloz
These employees must have never eaten at a chipotle before. Uneven and undersized portions, impolite and poorly trained staff make an addition like this restaurant to the area undesirable. I will gladly drive out of my way to get expected service from the location near the NIU campus.
Jasmine Hansen
Honestly can say this was the most dissatisfied I was with their food. Ordered online, and when I got my food it was ice cold� pretty sure when a customer orders ahead you should wait 10 minutes max before their requested pick up time to make it. Then I found hair in my food�
Angela Hoover
I'm not sure why so many poor reviews. I always get great service and the food is always good. This is probably the cleanest chipotle I've ever been to. Thanks guys and gals.
Chrissy Serge
I have Celiac and am also allergic to dairy and tomatoes. The general manager remembered my husband, all my allergies, and my exact regular order. All he said was my wife is Celiac.
Talk about top notch Customer Service, I don't feel safe eating out very much anymore, but this is one place I truly trust. Much love and thanks to a great manager and staff �
Courtney Rice
The three times I have been to this location, the food was bad. This time, the chips were still soft and doughy.
Valerie Orvino Lorusso
Tried tacos for the first time. Exceelent corn tortillas.
Bob Brockett
This was actually my first time eating here! I've always wanted to but never took the step. Boy am I glad I did! I was greeted warmly and I told them it was my 1st time visiting. So the young lady walked me thru the order and was very pleasant! I dined in and it was FANTASTIC. I definitely will be back soon, very soon. The meal was very addicting! Thanks!
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