Wanted something fast and decided on Pollo Tropical. Customer service is lacking, the first person didn't speak English.
The food is decent for the price. I got the Mojo Roast Pork , roasted in a juice blend, that is moist and tender with sautéed onions. Comes with 2 sides, I got the White Rice an
Chicken, dry & no flavor, just tasted grilled. Rice, over cooked & tasted like only garlic. Corn & bread was good.
This place is hit or miss. Half the time it is great. The other half of the time they short you food. I have probably been shorted over $50 in food just in the last 3 months. Guess what, after a long day of work im not going back for cheesy yucca bites or my missing sides. I call the store and t
2 Ordered chicken 1 was supposed to be their. & 1 To Go It was so hot inside decided to take out they did not Give Me my Avocados I paid Extra for not to Mention The Chicken Also Today Was Dry !! I'm their Regularly So I Can Say Not Cool.....
One of the worst Pollo Tropical experience I've ever had. Grilled chicken was cold, pincho (chicken skewered) was at room temperature, Cuban Sandwich was also not hot and fresh. Rice was mushy, mac and cheese was cold. Restaurant was clean however. Will not be returning to this location.
Very clean and nice place. Employees were great and helpful. Had a great inexpensive lunch for there. They give a senior citizen discount ten percent
I got a tropichop and their beef empanadas. I asked for pepper from the guy and he said okay. When I got home, I was missing my beef empanadas and there was no pepper.
I called the store with the number on the receipt but no one answered and it just rang. After a few minutes I just hung up and said
WORST EXPERIENCE EVER… do you know how it feels to be hungry after a long day of work; go place and order; pay $31.54 for a the family meal so you can feed your family. Go all the way from Delray to Fort Lauderdale just to find out they didn’t put THE CHICKEN AND THE CESAR SALAR you just ordered and
An error has occurred! Please try again in a few minutes