The short and scrawny Hispanic girl with the glasses slung our food around, refused to give us hot sauce and threw our straws at us. It appears she is on drugs. Very hateful, unprofessional and malicious! When asked for a manager she delayed the process by 5 minutes. The overtly large, soft spoken m
Poor customer service. Didn’t receive what I ordered. Called back and spoke to the person “who made my order” and was spoken to very rudely. Do not go to this Taco Bell. Austin is more customer friendly. They lost this customer at this location.
The soft tacos had so little meat and cheese on them it could barely be tasted. Absolutely not the way they are supposed to be made. It was like the meat and cheese was being rationed. I won't go back to this location, ever.
What is happening to customer service and pride? The tiny chicken Chipotle wraps are good when they actually have the Chipotle sauce on them. Normally a dollar now $2 with no sauce? Come on!!!! They can't make a meat burrito anymore either? Taco Bell used to be so good.
Bought the party pack of tacos. There nothing inside. The tacos were thinner than the paper they were wrapped in. Tried to call but they told me to hang on. They laid the phone down mngr. never answered. I hung up and called back the line stayed busy until closing.
Went thru drive thru last night and ordered Doritos tacos… all of them were stale and barely warm. Waste of money and very disappointed I didn’t get fresh food.
Everytime I order something it's wrong, an item is missing, or they put hardly any chicken on a $4 chicken chalupa. I had a friend order once and they even forgot to put meat on the tacos, how? I just ordered food last night, I only ordered 3 items and they forgot to put one of the items in the bag.
When you order here, you can hardly understand the person taking the order. I thought she had said to me to round off the nearest dollar! I only ordered cheese quesadilla and a medium unsweetened tea. I forgot to get my tea so I ended up paying $8.00 for an order of cheese quesadilla! Not sure i
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