Review Taco Bell - Denison

The short and scrawny Hispanic girl with the glasses slung our food around, refused to give us hot sauce and threw our straws at us. It appears she is on drugs. Very hateful, unprofessional and malicious! When asked for a manager she delayed the process by 5 minutes. The overtly large, soft spoken male made me feel extremely uncomfortable by trying to make a pass at me through the drive through, abruptly changed his attitude when I didn’t pick up on his pass at me by being just at disgustingly disrespectful. I have photos of just how terrible the food was prepared. I am disgusted by the presentation and lack of quantity/quality and how busted the taco shell was on my taco. Both of my cheddar chalupas were extremely soggy and dilapidated beyond repair. Most disappointing service by the associates who appeared sloppy, drunk and apathetic to my simple needs and concerns. They refused to fix our order or give us a refund. They refused to give us direction on whom to file a complaint with. We are never returning. Disgusting miserable crew tonight. Can’t believe they are still in business. I feel sorry for whoever owns this establishment. They are pushing long term and loyal customers away with how dirty this establishment is.

Poor customer service. Didn’t receive what I ordered. Called back and spoke to the person “who made my order” and was spoken to very rudely. Do not go to this Taco Bell. Austin is more customer friendly. They lost this customer at this location.

The soft tacos had so little meat and cheese on them it could barely be tasted. Absolutely not the way they are supposed to be made. It was like the meat and cheese was being rationed. I won't go back to this location, ever.

What is happening to customer service and pride? The tiny chicken Chipotle wraps are good when they actually have the Chipotle sauce on them. Normally a dollar now $2 with no sauce? Come on!!!! They can't make a meat burrito anymore either? Taco Bell used to be so good.

Bought the party pack of tacos. There nothing inside. The tacos were thinner than the paper they were wrapped in. Tried to call but they told me to hang on. They laid the phone down mngr. never answered. I hung up and called back the line stayed busy until closing.

Went thru drive thru last night and ordered Doritos tacos… all of them were stale and barely warm. Waste of money and very disappointed I didn’t get fresh food.

Everytime I order something it's wrong, an item is missing, or they put hardly any chicken on a $4 chicken chalupa. I had a friend order once and they even forgot to put meat on the tacos, how? I just ordered food last night, I only ordered 3 items and they forgot to put one of the items in the bag. After I went back they hardly put any chicken on it.

When you order here, you can hardly understand the person taking the order. I thought she had said to me to round off the nearest dollar! I only ordered cheese quesadilla and a medium unsweetened tea. I forgot to get my tea so I ended up paying $8.00 for an order of cheese quesadilla! Not sure if I will ever go back here! Taco Bell is not like it used to be!!