Once it was our turn to order we were not greeted the girl just stood there . There was 3 staff working 1 register and what appeared to be the cook just standing in the back leaned over the counter watching. When the girl wrapped my burrito she literally rolled it into a ball until all the stuff ooz
Terrible - do not recommend this location. Went in to order had to wait 5 minutes for rice, and when I saw the rice was ready I hopped back in line (had to get to the end of a long line) and when I got to finally order my food. It was going to be a 15 minute wait for the chicken. Fustrated I just we
Came in today for my first ever pickup order from chipotle and man was the staff rude they ignored me for quite a while and then finally one of them directed me to my order name on the bag facing a wall.
They forgot the chips and salsa and instead of my large drink I got a small cup.
Management pl
Ordered through DoorDash, and the bowl was HALF EMPTY. I ordered an HOUR before closing, so whomever was closing tonight obviously didn’t want me to get the food I paid for. Highly disappointed because I love chipotle. It seemed like they did half scoops for everything. And just piled lettuce on to
Ordered food for pickup. It was wrong. Tried to call the restaurant. Apparently they now have a horrible bot that makes you answer a bunch of questions that then directs you to the website or to send them an email. If they screw up your stuff I expect to be able to get them to fix it with minimum h
While this restaurant has one of the tastiest add-ons ever (the corn salsa), as well as some to-die-for meats (the chicken is my fave), they have definite quality control issues. Even when ordering double meat, the meat content of most items still tends to feel lacking. It's also the case that you'l
This location was a unique experience. The staff rush you to order, but move super slowly while they make it. Our table still had a mess on it from the previous people, and there were no Tabasco bottles available.
Again completely disappointed. Been about about 6 months since I was last in. Dinner time 7pm. No chicken, no steak, bottom of dish grilled veggies. Grill isn't going, people standing around, or "taking breaks" where is management? How are you not prepared for the dinner rush? Same song every time.
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