Cold Stone Creamery - Douglasville - Photo album

I have only been to this location 3 times and twice I've had to deal with an attitude from a blonde girl who works there. During my last visit I picked up an online order and once I got into the car realized they did not include my cone. I went back and received one in a plastic bag only to realize

Great customer service. I went there10 minutes before they close but sill they took my order with great smile and helped me pick out best ice cream. Love this place and always great experience. This place never fails. Thank you Coldstone creamery, managers and employees.

Just pitiful. Moving slowly and not serving customers IN THE ORDER THEY ARRIVE. A customer walks in after me, goes around me and the customer in front of me, and looks at the different options (which is necessary due to the stores layout). This customer starts asking questions about the ordering pr

I ordered a birthday cake for my daughter’s birthday and it was the BEST ice cream cake we ever had! It was perfect! Staff is always friendly.

I have always visited this location but as of late the quality of service has sadly declined. I recently went in and found it very disturbing that no one wears a net. The girls that were in there on the evening of 2/22/22 had to go to the back to get the ice cream and literally brought it to the f

We just moved near by there. Really nice place for best quality ice cream 🍦 and good coustmer service 🫶🏽 Good job guys keep going ♥️

Tonight I called the store at 9:25 Pm. I spoke to a lady who said that they will close at 10 pm and take the last customer at 10 pm. I stated “Ok I just wanted to make sure you won’t be closing the door early before I make a long drive” and the employee respond “You you’re good”. I arrived at 9:57 a

Their icecream is the best and the staff moves fast. I love it!!