Carl's Jr. - Duarte - Photo album

I had the Santa Fe chicken sandwich. It was hot and delicious. Very good. The fries were fresh and tasty. I do wish to commend the person who took my order and handling the business at the counter. She was very friendly and super polite to all. A great employee for Carl's! (I was there on 6/29/22

Stopped at 2:30 am on the way home and as I'm already on the fwy realize they didn't give me what was ordered. The only thing correct was the beyond patty. Very disappointed, tried to call and nobody answered. Horrible can't even get my money back in the difference of price for what was given. I do

I went and got a chicken strip meal and when I get home it was chicken stars?? I drive back and before I say what was wrong the manager tells me your here for chicken strips ? Has em ready and hands them to me I asked for fresh fries sense those are gonna be cold by the time I get home and she had

Ran out of multiple types of soda: orange, sprite, root beer. Had no tomatoes or chilies for my chicken sandwich. The worst part was the chicken tenders were ripped like someone had tried to eat them. Management needs to do better to supply the store.

Understaffed and issues with card machine so was cash only at the time, but the guy at the drive thru window was very nice and attentive. He was literally doing everything, managing the inside counter and the drive thru, cashier and doing food. 4 star bc of him.

Understaffed and the people that are actually working there have horrible customer service skills, whoever is doing the ordering needs to wake up!!!!! This isn't the first time this happens....what kind of fast food establishment doesn't have ranch or barbecue sauce only ketchup... Rating F

Understaffed & owners don't seem to spend money on restocking items. Most of the time there are only a couple to maybe 4 fountain drinks to chose from and not to mention no sauces available. They barely have ketchup. Tables can be dirty since they are understaffed.

Was pretty bad customer service.fitst they had no ranch and claimed they didn't have bbq sauce but I just saw the lady before him give the customer before me like 3 little container s with bbq sauce from the back.i told the over tattoo ed dude that and he looked at me like I had killed his dog or so