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Fantastic dim sum place where they still use carts!
Service: Typical service of a dim sum place, although can be a little slow getting food out. Had to wait 30 min to be seated because it was so popular, but we just went to a bakery in the plaza to grab some iced coffee while we waited. Server brought jasmine tea for us right away, and it was consistently filled. Ordering was a little bit confusing because you can order off the menu or from carts, but you’ll get the food eventually. If you are in a hurry, make sure you tell the servers and they will get your food to you quickly so you don’t have to wait for the carts.
Food: All of their typical dim sum items are well made (e.g., shrimp dumplings, bbq pork buns, shao mai), but if you get their Shen jian bao (fried pork buns), they are not up to par. The soup dumplings are decent, but nothing to write home about. I’d stick to the regular dim sum items.
A lot of reviews complained about an 18% gratuity automatically added to the bill. 18% is typical gratuity, and the additional tip line says “Extra tip”, indicating that it’s in addition to tip that’s already included. If you read the bill, it’s not confusing.
The dimsum was delicious. You can order from the pushcarts or paper menu. The food came out very fast.
The squabs (pictured) were moist with crispy skin. The steamed BBQ pork buns were fluffy, with the filing not having red dye. The pan-fried chive dumplings have a very thin, crispy wrapper with lots of chives. The fish porridge was very good, with the right consistency. However, I would not recommend it for young kids because the chunks of fish have bones. The har gow has crunchy chunks of shrimp with wrapper that does not fall apart. The Portuguese egg tarts have a very flaky shell and right level of sweetness and not great at all.
The restaurant's interior was spacious with a nice atmosphere. We got there around 11:30 on a Sunday and waited for only 20 minutes or so for a table for 10. They have plenty of large tables to accommodate big parties. There's ample parking spaces in the parking lot.
When I am up in the Bay area this is one of the spots I try and hit. There are a number of Dim Sum places up there, but this place is consistently good with a good selection of options. The line can get long so go early or plan to wait. Prices are reasonable, restaurant is acceptable and the service is good. They do have the ability to accommodate larger groups. We typically go with 8-10 people and it's not a problem. A really solid spot for good Dim Sum.
Best dim sum and service. Pricey and worth the cost. The mango puddings are the best. The shrimp rice noodles (ha cheng) here are the best I have ever tasted. The noodle is thin (a good thing) and filled with large, plump, fresh shrimp. The variety of dim sum is amazing. There are carts that go around the restaurant and you can order the items off the menu as well. Expect a long wait especially on the weekends.
My family and I have eaten at Koi Palace for dinner several times and each experience was unbelievably great.
The whole experience here is very welcoming and the staff are all super attentive to our needs, especially the manager! They are fast and efficient and always ensured our tea pot is filled.
The food is amazing, with special mention to the coffee ribs that was so crunchy on the outside yet tender to bite into. And having geoduck sashimi here is also such a great find! The ingredients used were all so fresh and the dishes well seasoned! Every dish was an experience in itself.
The toilet here was also very clean so the entire experience is just super amazing! Would definitely be back again for delicious dimsum and hearty gatherings!
Still one of my favorite dim sum places in the bay area. Great variety and they still use the carts.
We came here on recommendation from a co-worker. It’s located in a plaza. The place was fairly clean. Employee were efficient. Our host was attentive. It’s not your traditional dim sum rolling in a cart. Your given a menu and you order what you want. So your food is brought out to you fresh and hot. They have different variety of dim sum and offer daily specials. Food was fantastic. Coming back without the kids next time. lol
One of the Koi Palace in Dublin.
Over here, you could have some up scale authentic Cantonese food.
The place is a bit small. The distance between tables is not that spacious.
The service is decent, as long as you wave you hand, you will get response, better than the Milpitas branch.
For the food, it is a bit on the salty side in my opinion.
The presentation is pretty good.
The portion is medium, running to the edge of small.
We had the eel clay pot rice. The rice is a bit wet, usually, and it does not have the eel flavor, it is more of the sauce.
The abalone is decent in side, if the sauce a touch thinner, that would be wonderful.
Please remember to check the itemize receipt before you sign your name, as they have charge 18% gratitude and did not mentioned that to you. So don’t double pay on tips.
The 4 of us cost about 700 for a total of 8 dishes.
First of all, they charge mandatory 18% of service charge. My bill for 2 adult was $71, and including tax and tips, it came out to $92 (not including optional extra tips, if you are up for). Because of that, I believe the waiting line is no longer as crazy as before. Only if you are willing to pay for the premium, then you would dine in.
Lots of take out orders.
I love their full-tea leaf selections that never disappoint me, even though it is $2-3 per head count. I had oolong tea pot this time, flavorful as expected.
This time, we came here for regular dim sum tapas like Har Gao, Xiu Mai, Feng Zhao, marinated soy with tofu cubes, dessert Tofu flower, as well as their signature fish maw and seafood dumpling soup. All met our expectations - fresh made, juicy, etc. Simply delicious!
Service could a bit better although understandable that they're usually packed. However, I really enjoy the food here - it's Cantonese so the taste was mild and good. When I think about it, I even enjoy the food at Koi Palace more than when in HK at times.
Met my friends there and we had 4 dishes for dinner. Lamb, okra, Hong Kong style crispy seafood noodles & soy chicken. I think the crispy noodles dish was the best but the okra & lamb were good. The okra was very well prepared and not overly slimy. Service was good.
Good place to get some Chinese, I would have liked some more chicken options .... we did couple of different dishes and some dumplings to see how different things in the menu line up by taste. All of them turned out pretty good, it's a bit on the salty and oily side but you should expect that since it tastes good :) , if you are calorie conscious, this might not be the spot for you. The space is a bit cramped up but they have a restaurant upstairs as well which is catered to bigger groups.
Best of dim sum in the area without question. The selection is pretty complete. All traditional dim sum is on rhw menu. On the regular weekdays, this place is frequented by older Chinese people, which imo is a good indicator of experienced dinners. Highly recommended.
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-bird nest custard egg tart [B item]
-shrimp and scallop dumplings with black truffles [L item]
-grilled chive and shrimp dumplings [K item]
i love love loveeee dim sum and this spot has some of my favorite items like these three. a staple that i always order at a dim sum spot would be chives and shrimp dumplings-- and here at @koipalace its a hit. for the other two items - ive never heard of them at other spots so i decided to try it and also really enjoyed the filling of the shrimp and scallop dumplings with black truffle as it wasnt too heavy and had some very flavorful seasoning. when it comes to egg tarts at dim sum spots it can be a hit or miss esp with the crust - but i wanted to try something different so i ordered the bird nest custard egg tart. one thing i appreciate about this item was how creamy the custard and crust was together. and the crust wasnt too thick or heavy - making it truly a bite size 😌👏🏼🌟. if yall are in the area of a @koipalace - make sure to check out these items!!
tips: to-go and dine in are both equally as bomb, at the dublin and milpitas locations theres hella parking available, and at the dublin location theres also a koi palace expresss which is also super bomb and have similar items on their menu but more so causal dining/hong kong streeet food/quick meal items 🤩
The restaurant was very comfortable and clean. The service was exceptionally warm, and then there was the food which was 100% en pointe. The West Lake beef soup was just the right thickness with a generous portion of tender, flavorful beef and cilantro that was present but not overpowering. The Lamb ribs were tender and deliciously charred yet juicy and not overly lamby. The braised chicken and taro was comforting, flavorful, and interesting with coconut, taro and shitake mushrooms. Finally, the red bean soup was much heavier on the beans than what I usually see in the best way possible, and was just the right sweetness, i.e., just barely noticeable. I was very impressed and will be returning.
This review is for Koi Palace Express on the first floor of this location. Interesting little round tables with chairs that fit perfectly in. The typical Cantonese dishes' and noodles' tastes and flavors were all acceptable, with reasonable prices. A good place to grab a quick bite if you are in the area.
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