Sluurpy > Restaurants in East Palo Alto > Mcdonald's

Mcdonald's - East Palo Alto - Photo album

Big sign outside saying the dinning room is open, but someone forgot to take down the sign inside that said take out only. And the chairs are stacked up and a chain across half the dining area. Really looks like they haven't got their act together. Must have been super busy or under staffed because
great service. while the trainee is still learning, he welcomed me and helped me with my mobile order. fried are crispy and i picked up my order within a minute.
I go to this McDonald's for iced black coffee and it took them awhile to understand what I was asking for but I think they finally understand and customer service is excellent
The only reason why I come here often is because I live live about 2 blocks from it, there are days I cannot cook so we have a McDonald’s night. But goodness there hasn’t been a day where they got my order correct, I have to stop in the corner every time after I get my food and check and every time
Don't order from the app for this location. If there is a problem, the employees don't explain it clearly to you and they don't care. I haven't had Mcd's for a while and because of this experience I will not come back. Try your best to avoid this location. Customer service does not exist here.
Stopped in for a coffee and to use rest room. If store is open for walk in business they should allow patrons to use the facilities especially when purchasing food items. This was especially frustrating when an employee exited the restroom after the manager told me it was out of order. To add to the
Bad customer service. Only speak Spanish. Focus on drive through orders only. 20min wait inside for one cup of coffee
Very slow workers there. None of the employees greeted us, Not even the manager! They ignored us for atleast 3 mins before the manager walked over to us and ask to take our order. They were more focus on their drive thru othen their walk in customers.
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