![4]( "Recensione")
The Warehouse Tavern & Grill staff extended a warm welcome, although our dining experiences on two separate days varied significantly. I must commend Pooke (apologies if misspelled) for her exceptional service, deserving of a solid 5-star rating. She graciously attended to our family of two adults and a child, providing attentive care, precise orders, and valuable suggestions. The portion sizes and sauce on the first day were excellent, and we had no complaints.
On the second day, when we arrived at 7:20 pm, the manager declined to seat us, citing a system issue. Instead, the resort provided us with dining credit that would expire at 9 pm, which left us quite surprised. After initially refusing our request for a pickup order, another staff member eventually allowed it. When we were about to place the order, a gentleman informed us that the system was back online, and we were welcome to dine in. The manager seemed uncertain throughout this process, which left an awkward impression. This situation made it appear as though resort credit customers were unwelcome, despite the restaurant being 50% occupied, and logically, if the system was down, no orders should have been taken.
It is evident that the establishment may be understaffed. Even with available tables, the manager informed every family of a 20 to 25-minute wait. If they do not wish to accommodate resort customers with credit, it would be better to address this at the management level rather than treating customers in this manner. This single-star deduction is solely due to this experience.
Aside from this managerial issue on the second day, everything else, including the food and service, was commendable with no complaints. The restaurant offers ample free parking for cars, and there is also a shuttle service available for resort guests, although shuttle timings may need verification. Additionally, the restaurant provides Wi-Fi for resort guests.
Nice location. Took a long time to serve our meal. It wasn't busy just slow. When the food came out it was delicious. I had blue cheese burger, the burger was cooked perfectly for me. I didn't like the long wait but the burger made up for it.
Great service from both the host and our waitress. The burgers were delicious and the onion rings had a great crisp to them.
Went on a weeknight. It appeared slow with 3-4 tables so service was fast. Staff was very friendly and accommodating. Simple menu. Had Bacon Blue Burger with fries. Ordered bowl of chili but they were out so i had the artichoke dip. Food was cooked well. Temperature was a bit chilly in the restaurant though. Othereise a nice place for a meal
Their wings 🔥. My kids enjoyed the Mac and cheese. Service was cool too. I like this.
Stopped for dinner this week and was impressed, especially given the overall mediocre reviews. We had a couple drinks, a burger and a chicken ciabatta sandwich which were all very good. The best part was our server, Chris, who was great at his job and just seemed like a great person, too.
Went here for dinner the other night. Was seated right away, our waiter was great. He didn’t leave us waiting and our food came out in a timely manner. We got a jumbo pretzel and onion rings for appetizers, both were amazing. Our group got a hot dog, bbq burger, and two grilled chicken panini’s. All of our food was amazing. Look forward to going back
The best burgers around!! The amount of fries you get could feed 3 people!!! Others may find the wait time for food to be prepared to be a negative experience but considering the burgers are made to order beats premade and reheated as other places do. This place is great. We’ll be back for sure!!
Not sure why this place is rated so poorly. Maybe it is because the population most likely to eat here is resort goers who are snobbish about expecting their NYC-level eateries. Sorry: welcome to the Poconos. As a local this was a solid meal in an otherwise food desert. It's effectively pub grub and there's plenty of options with good service. I'll be coming as a regular.
I am giving this restaurant five stars based on my first visit, not my second, because the food and drinks weren't as good as the first visit
We enjoyed our meals, and the staff members were friendly. I wish there were more food menu options. The drink menu was good. The middle tables were a little too close but, the atmosphere was good.
This is our first time dining at the Warehouse and I have to tell yo I'm blown away. The food was amazing and the price was extremely reasonable. Our server Danielle was a total rock star. She was polite and suggested a fantastic beer. She was on point with the service of our food so that it was still hot when we got it and was always there for our needs but not overbearing. We both had the brisket sandwich and I must say one of the tastiest we have had. We will definitely be taking our friends here for dinner and make it one of our go to restaurants. The atmosphere is comfortable and not too fancy, just what we like. You have got to check out the Warehouse I guarantee you won't be disappointed
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