Jacqueline “Platinum” Me
They never answer the phone. Was calling for about 1 hr. I had made N order online and they took 2hrs to arrive. The pizza was cold by the time they hit here. The boxes was bent and wet. It was not even raining out. They didn’t bring any if the sauces. I paid extra for as well.
Karla Recinos
Last night I ordered a hawaiian pizza n a marble cookie around 1015ish, I usually order from domino's n never had an issue ordering from them till last night. I understand the inconvenience of being short staff. But being short staffed has nothing to do with the preparation of the food. Especially, when we are paying your prices dominos + your delivery fee, Us as customers if we are paying your prices we should be able to atleast receive some decent food. Last night , It took 4 Hours for my food to get here i was already falling asleep! The driver gave me a call around 2 AM saying she was 7 Min away. Also the driver called me with thru a private number , the driver knew what she was delivering , i ended up getting delivered a COLD , HARD, pizza last night, n not only that they burnt the cookie i ordered n NEVER decided to cut it, n on top of that i still tipped the driver considering they are short staffed but after receiving my food i definately think it wasnt worth it. I am so disappointed with this type of service . If the delivery was gonna be made late they should given me a call telling me that its gonna be 4 hours late, n atleast kept the food warm, but not let the food be outside for it to get all cold , theres no type of consideration on how ur employees are making food n no type of consideration on how they are preserving it. Ask yourself now.. would u wouldve liked to be serviced this way? You guys already look bad with ur terrible delivery service. Why add on to that w. Your terrible quality food service ? Highly disappointed with you dominos !
John Blaze
If there were zero stars I would have gone with that. This is hands down the worst domino’s restaurant I have ever ordered from. And we’re not talking just once, but over the course of years this restaurant has just been on a down hill slide with employees obviously not caring at all about you or your food preparation. When they screw up your order or deliver cold food they promise refunds but you never actually get a refund. I live a block away, and I’m always the last delivery on the guys route. Over an hour and a half for delivery time. It’s hard to think dominos pizza could really get any worse but somehow this location keeps raising the bar and poor quality food
Byron Suquilanda
Late delivery, Disgusting pizza and Horrible customer service. The pizza was out for delivery for 40 minutes. When we received it, the boxes were crushed and the pizza was cold. I called twice to speak with a manager and was put on hold for a long time. They finally connected me with a manger named Edna. She was rude and did not even apologize for the bad service. I will not be ordering Domino's again.
Fran B
I order from here all the time and for the most part never have an issue when I go pick it up or get curb side delivery getting things delivered takes a little longer but I get the short staff issue but if you want to be lazy and get it delivered you deal with it like a big girl if not I jump in my car and go get it myself either way you get 5 stars from me… thanks for working guys so I don’t have to cook
Jose Valerio
My first time I other from this place and it was the worst it took them 50 minutes to make it, an extra 28 minutes from the time the driver left the store to arrive in to my house and I only live 4 minutes-away. This is how my order arrive. I call to make a complain an the person I spoke to was rude. Telling me that there driver doesn’t only do one delivery at the time. But if it is to delivery a cold order I prefer no order again from this place. Big mistake with no clients no business. One more unhappy customer.
Eddy Sousa
IF I COULD GIVE ZERO STARS I WOULD!!!!!!!!!!
Horrible!!!! Disgusting customer service!!!!
Order online for delivery, toke a long time for delivery. When I call the store a extremely rude girl name ALEXIS answer the phone. I questioned about my oreder.....She says " YOUR ORDER IS CANCEL", ...and hung up the phone.
I will contact the headquarters this store got go out business!!!!!!
Aser Milord
Not enough cheese on orders two toppings or more. For example, the extravaganza. So much toppings but useless if there’s not a moderate amount of cheese by toppings. 👎 cheap
Monica Franco
This place sucks! I ordered my pizza at 9pm!!! It's almost 11pm and to top it off i been calling this place for the past 40 mins and no answer!!!!!
Luis Irizarry
2 hours for a fucking 2 liter. They always forget the soda...this used to be a great place till a few months ago.
Kimberly M Stokes
This is the worst place to order food... ordered at 8pm and its now 10pm and still no food.. called and complained twice. The first time the girl said they only had 2 drivers and to give it 10 mins. So I give it 20 mins. Called back, same B.S.. talked to Mngr come to find out the order NEVER left the store and all these assholes do is apologize.. like who wants cold ass food. And under new mngmnt my ass. Your new mngmnt sucks. Won't be ordering from this shitty establishment again ����
Tim Hart
I live five minutes away from Domino's Pizza on Westfield Ave. I ordered 14 wings at 730 because I'm watching the Yankees game and didn't want to drive there. It took over an hour and a half for my 14 wings to arrive at my door. To top if off they're cold and when I called to complain they didn't offer any other deals or even offer to refund my money. Worst ever! I'm going to switch to Papa Johns on Rahway Ave. Horrible!
Edgar Santiago
i always ordered my foods at DOMINO's on WESTFIELD AVE, Elizabeth .NJ it took almost 3hrs when i ordered on line after getting out of work i was so upset just for to pies n two sandwhiches to pick it up at the store... so if it wasnt for the manager there who gave my food for free plus a 2ltr coke i guess he did the right thing for me to come again and i will just hope it does'nt happen again
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