Awesome staff and always get your order perfect. Kind of off the beaten path but worth a visit.
Absolutely love the way they take care of their customers. I've ordered personalized cakes from Otsego Coldstone twice this year (we do walk in during the summer often though) and each time they've out done themselves. For the sake of my family I "caked" their name and faces but the photos and colors printed on the ice cream cake turned out beautifully! Cake was frozen upon pick up and perfect! Both were oreo ice cream flavored! It was super heavy! Guests were in awe and didn't want to eat it because it was so beautifully colored and made.
Absolutely love going to this location. The employees are nice, efficient and the ice cream, well of course it's delicious!
There was a decent line and only 2 people working. The two employees did amazing! They were patient with my kids wanting to order their own, friendly but still quick and effecient. My daughter has a nut allergy and hers had to be made in the back and they were so accommodating. We will definitely be back!
Ice cream was great just like every other cold stone. Husband got some type of chocolate signature one and the chocolate tasted slightly freezer burnt so that was kind of disappointing. They are being pretty safe with the food handling, but there was one employee that put gloves on without washing their hands first. I didn't really care so I didn't say anything but I know plenty of people who would say something.
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