Service is very slow. I believe they have a hard time keeping staff. The staff is nice, very nice, just not enough of them. The drive thru takes FOREVER. I’m currently sitting in it and have been for 20 min. And it’s just me and one other car. Not crowded at all. I’m usually missing food so I always
Terrible experience. We walked in and were seated by the cook, so far so good. There were only 3 other tables taken in whole place, it was a snowy Sunday afternoon. We waited nearly 10 minutes before the waiter acknowledged us. Said maybe 10 words and left. Brought me a cup of chili said nothing, an
Good greasy food, service was good and friendly,really good shakes kids eat free on all day on Saturday and Sunday..
All the lights were on, people working in the kitchen. and as I sit looking at the fully lit menu in drive thru I am told "we closed for the night"
Chili Mac from the drive through. Was surprisingly quicker than usual S n S drive through. Food was hot and I received appropriate condiments.
Steak&Shakes have really good menus. Lots of variety that's bound to please everyone in your party. But, every one that I've been to has EXTREMELY slow service. It's not unusual to wait 15 minutes, when restaurant is basically empty, before waitress comes to take drink orders. By the time you get
I wish I could give this place more stars but it's consistently getting my order wrong. Specifically, when I order cheese dip with my fries. More than half the time the cheese is not in the bag. The food is usually good although, it takes forever to get it. I'm not concerned about the wait as much a
I've been in here 3 times, each time thinking maybe they would have improved. No, each time my family and I would stand there for 5 minutes, even when it's dead. We would wait and wait (10minutes or more) to be acknowledged once seated. Once we had out or orders in it might take 30 minutes or more
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